Reviews for KFC in Pickering, ON
I ordered my food at 3:12pm today it was suppose to be here at 3:52pm ??. It?s 4:31pm still waiting and their legit not... answering their phone but they want you to pay up front for their safety ?. Lol you rob people and your scared of your safetyI?ll be walking in soon since you guys have a issue delivering a order correctly ???? Read more
Ordered some twister wraps they were small and wrapped weirdly (sideways) so what I was eating was mostly bread. Chicken also... tasted very salty. Do not recommend this place. Read more
Ordered some twister wraps they were small and wrapped weirdly (sideways) so what I was eating was mostly bread. Chicken also... tasted very salty. Do not recommend this place. Read more
Last few times I have ordered, half of my order was missing (this was through delivery). I had ordered a couple months ago, and... part of the order was salad. The store called me and said they don?t have any salad, none. I asked for a refund of the twosalads I ordered and I was told they can?t do that and to call head office. They should been able to do something like that atstore level. Ordered again tonight and surprise, part of the order is missing again. We drove to this location and we?re told?well we are busy, what do you expect?? Like, I?m sorry it?s not an excuse. The staff here are rude and don?t have a clue. Theyare really representing KFC is a terrible way. After all these experiences, definitely won?t be ordering from that locationanymore. Read more
Last few times I have ordered, half of my order was missing (this was through delivery). I had ordered a couple months ago, and... part of the order was salad. The store called me and said they don?t have any salad, none. I asked for a refund of the twosalads I ordered and I was told they can?t do that and to call head office. They should been able to do something like that atstore level. Ordered again tonight and surprise, part of the order is missing again. We drove to this location and we?re told?well we are busy, what do you expect?? Like, I?m sorry it?s not an excuse. The staff here are rude and don?t have a clue. Theyare really representing KFC is a terrible way. After all these experiences, definitely won?t be ordering from that locationanymore. Read more
This happened today (Oct/2022) 7pm. The man in the kitchen said ?we have no corn. We?re closing soon? - closing is 10 pm. He... rudely said that to the lady at the counter. A lady customer and I were both in disbelief of how he treated his fellow staff.The man also asked the lady ?are you scared of this guy?? (There was another guy in the kitchen) I don?t understand what thecrude attitude is for. The lady is mild-mannered and certainly didn?t want the bad treatment to turn heated. To put it simply,they don?t care much about the customers. They all cannot perform well because of their acceptance of their environment. It?snot okay to accept treatment like how that lady was treated, and it?s not okay to allow it to continue. Read more
This happened today (Oct/2022) 7pm. The man in the kitchen said ?we have no corn. We?re closing soon? - closing is 10 pm. He... rudely said that to the lady at the counter. A lady customer and I were both in disbelief of how he treated his fellow staff.The man also asked the lady ?are you scared of this guy?? (There was another guy in the kitchen) I don?t understand what thecrude attitude is for. The lady is mild-mannered and certainly didn?t want the bad treatment to turn heated. To put it simply,they don?t care much about the customers. They all cannot perform well because of their acceptance of their environment. It?snot okay to accept treatment like how that lady was treated, and it?s not okay to allow it to continue. Read more
Whoever the person was that was working today needs lessons in customer service. Too many bad experiences to support this... location..awful Read more
Whoever the person was that was working today needs lessons in customer service. Too many bad experiences to support this... location..awful Read more
Not happy with this location. First off, they charge more for individual pieces of chicken now. Not sure why? Inflation?... Anyways, I'm not born rich so I came in with a coupon other day. I was shocked when I was told that I need to use it online?!This is total confusion for any customer! Why have physical coupons if they're to be used only online? This should not be myproblem. Coupons online should be online for online orders only! Staff was unable to honor price on coupon so I had to end uppaying more than advertised. When I received my order I noticed fries were barely warm and wasn't fresh! Also my chicken wastiny! Weird! They barely ever have white meat. Staff is cold and unpleasant except for 1 guy who's barely ever there. At thislocation they're happy to take back your food if unsatisfied and sell it to another unsuspecting customer. Bad food practice!Also they charge for lil things like dipping sauce. Very petty! Even when you have coupons they claim they cant input them insystem and will tell you coupons are for online orders only. They have an extra charge of $2 to switch a single piece of darkmeat to white meat. They smile and tell you average wait is 20 mins knowing no one in they're right mind will wait that longfor their order. rather go hungry than order from them. Now they close at 7pm because it seems they can't handle simple orders!This is the last time I go to this location! The Ajax KFC Taco Bell location near Bayly Street and the one in Pickering Mall isway better! They give coupons and honor them and give you decent size pieces of chicken and don't charge extra for dipping sauceeither! Read more
Not happy with this location. First off, they charge more for individual pieces of chicken now. Not sure why? Inflation?... Anyways, I'm not born rich so I came in with a coupon other day. I was shocked when I was told that I need to use it online?!This is total confusion for any customer! Why have physical coupons if they're to be used only online? This should not be myproblem. Coupons online should be online for online orders only! Staff was unable to honor price on coupon so I had to end uppaying more than advertised. When I received my order I noticed fries were barely warm and wasn't fresh! Also my chicken wastiny! Weird! They barely ever have white meat. Staff is cold and unpleasant except for 1 guy who's barely ever there. At thislocation they're happy to take back your food if unsatisfied and sell it to another unsuspecting customer. Bad food practice!Also they charge for lil things like dipping sauce. Very petty! Even when you have coupons they claim they cant input them insystem and will tell you coupons are for online orders only. They have an extra charge of $2 to switch a single piece of darkmeat to white meat. They smile and tell you average wait is 20 mins knowing no one in they're right mind will wait that longfor their order. rather go hungry than order from them. Now they close at 7pm because it seems they can't handle simple orders!This is the last time I go to this location! The Ajax KFC Taco Bell location near Bayly Street and the one in Pickering Mall isway better! They give coupons and honor them and give you decent size pieces of chicken and don't charge extra for dipping sauceeither! Read more
Fries were cold. I filled out the survey to complain about the issue. What are the chances of getting customer service to... respond to me? Absolutely none. Read more
Fries were cold. I filled out the survey to complain about the issue. What are the chances of getting customer service to... respond to me? Absolutely none. Read more
Veggie burger was really good but the chicken wrap not so much. French fries was just OK, nothing special. One picture shows how... should look like and the second is what I got. Read more
Veggie burger was really good but the chicken wrap not so much. French fries was just OK, nothing special. One picture shows how... should look like and the second is what I got. Read more
I ordered my food at 3:12pm today it was suppose to be here at 3:52pm ??. It?s 4:31pm still waiting and their legit not... answering their phone but they want you to pay up front for their safety ?. Lol you rob people and your scared of your safetyI?ll be walking in soon since you guys have a issue delivering a order correctly ???? Read more