Reviews for Chipotle Mexican Grill in Pikesville, MD

Once we got there, we were told that they were closed even though it was a good one hour before closing time posted

I literally will drive 15 minutes to this chipotle instead of going to the one that?s closer to home. I love it here! The food... is always fresh, the customer service is great and the store is always clean. Read more

So I normally don't have an issue with this Chipotle but I have a bone to pick today. How are you going to give me a large bag... of chips and the bag isn't even 1/2 filled. For as much as the store charges for a LARGE BAG I shouldn't be getting a bag thatslike a regular. Management you need to speak with your employees and do better. Read more

Bowl was full of everything just the way I like it everyone was friendly the station was neat. There was a different person at... every step everything was fresh. I am glad I came here I had just left another Chipotle because it was so dirty and out of manythings. The cashier here was really cool. I only go to Chipotle about 2 times a year. This location was excellent. I enjoyed mymeal. Good job! Read more

This location has really gone downhill. The workers are slow and apathetic. Zero sense of urgency and everyone mumbles. They... were out of napkins, forks, sodas, teas/lemonades, and hot sauce. On top of that, the worker let me buy a drink without tellingme the ice machine was broken. Thanks dawg ???? Got me out here drinking a watered down room temperature coke. It's pretty sadthat you're gonna get better service at McDonald's these days than any Chipotle in this area. Read more

Okay as you can see from the door the store says it opens at 10:45. there were five or six people waiting 15 to 20 minutes... before walking away around 11:00 or so. As you can also see, there were employees in the store who never walk to the door tojust either explain the hours have changed or there's something else going on where there's a delay. Customer service gonewrong... Mental Marination Read more

I ordered chipotle from this location on postmates and my order was cancelled a total of 3 times! When I finally got my order 3... hrs after I placed it. They gave me an order with about 5 items that I did not request. I wanted a burrito bowl with chicken,brown rice, and beans nothing else! They put corn, hot sauce, lettuce, and a whole bunch of other random items. I will neverorder from this terrible place again. I am on a diet and they messed up my entire day. I just ended up eating cookies. I?mallergic to corn and I hate hot sauce. If I didn?t order it why put it on my food. I attached pics of what I received and ascreenshot of what I ordered Read more

One hour wait for the meal that I ordered ahead! Absolutely no social distancing. Place is in awful shape...stained seats and... chairs. A total disappointment and no apology for making me wait for an order called in at 554 and give to me at 654....totaldisregard for customer service...picture to prove it! Read more