Reviews for McDonald's in Pikeville, KY
My wife has ordered the same coffee for years with no deviation, other than an occasional add a pump of pumpkin. The lady that... served coffee today literally argued that my wife didn?t order her coffee sugar free. Such an insult to a paying customer. Theyshould be ashamed to take someone?s money and treat them that way. My wife was in tears. I?m amazed that an employee would cometo work and get paid to provide a service that is not being providing. Terrible service ???? Read more
very rude sounding employee, took forever for them to come onto the speaker in the left lane to tell me to order when ready.... once that was done the service was so slow I had to tell them 3 times at the speaker that I had already ordered the line justwasn't moving. waited 15 minutes total at the speaker and they came over the speaker to tell me to please move from the speaker,at that point I left as it seems the impossible was expected Read more
Got good food and portions. Staff was friendly...but I thought it was pretty expensive
Made a mobile order for curbside pickup, Should have been ready at 1205? at 1240 I had to call and cancel my order because... they still hasn?t brought it out, and I couldn?t come inside to ask because the lobby was locked. Still haven?t been refundedand the app says I picked up the order. Read more
Freshly made...this was the best Big Mac that I have had in years .. service was quick and friendly...under heavy traffic might... be a little hard to get in and out of but basically easy access... Read more
Other than customer service being a bunch of kids without management helping them, they figure it out on their own and I applaud... them for it, the food was good when the order is correct you can't beat it ! Read more
For my husband & I, there is both a positive & a negative in this visit. The positive aspect is a substantial one in my opinion.... That is hospitality & friendliness. The worker they had on shift might have been young, but let me tell you, he beat the otherworkers hands down with regards to personalibility and friendliness. He went out of his way to make sure that you were takencare of & had what we needed. Now the big negative of this visit has to do with cleanliness. Every table was dirty, I meanfilhty. When I noticed that he wasnt busy, we informed him & he cleaned the other booths and tables himself. Time had passed byso quickly due to the afternoon lunch rush, he just didn't realize that that was the case. All that being said, that one youngworker's kindness alone is enough for us to go back again. Read more
Me an my dog shared 10 peice nugget i loved them