Reviews for El Rancho Restaurant, Pinetop in Pinetop, AZ

This restaurant was a great redemption for Pine Top after our lunch at a local cafe with great reviews turned out to be a bust. ... The food was fresh, tasted delicious and came with little wait, I don't know what more you can ask for but these guys can servea mean burrito and enchiladas! They serve fresh warm chips with wonderful salsa while you wait. Definitely worth the stop. Read more

The food was ok. Got cheese enchilada and not much cheese and they had a meat red sauce that did not have much flavor. Fajita... only came with beans, you had to ask and pay for cheese and sour cream. They charged us a 4 percent fee to use a credit card. We paid cash and still was charged. I had to ask for the service fee back. Also the waitress did not check on us as therewere only 2 people serving and she was making drinks as well. Overall an ok experience but would not return. Read more

8/3/2022 Updated review The service was very organized today. It was much better than previous times I've eaten here. I think... they must have made some organizational changes for the better because there was an obvious positive difference. The food wasdelicious as always. We all had clean plates by the end of lunch! Read more

Many years ago this place was great, then it went bad bad bad, fast forward a couple years, I decided to try it again and I was... disappointed. The service was lacking and the food got very expensive. I ordered a chicken chimi (was soso) with water and itcost me $28. They auto tipped at 20%, charged to use a cc. I?ll try again if management changes but I doubt that will happen.Never again. Read more

Always a good experience and great tasting food/drinks!!!!

Very disappointed with food and service. Used to be our choice for Mexican food but we will take our business elsewhere. They... charge 4 percent added to your bill for table of 6 or more people if using charge card. My fish tacos were mostly choppedcabbage with small serving of fish. Read more

very unfriendly. about 2 T of salsa with chips they finally brought...for a table of 5. no one else was even there as we went... around 3 pm yet they couldn't remember anything we ordered. Tamales were dry and hot and they gave me green chili instead ofgreen corn. Ordered 2 sides of sour cream and they brought about 2 T again in one dish and said that was two orders combined.Not going back, mainly because they were not friendly and food was not great...barely average. Read more

Where do I begin? Came in at dinner time. Place was empty. Should have taken that as a hint. Employees walking around laughing... and talking about their difficult hair styles. Dried food splattered up underneath the above table lamps. Salsa needs helptasted bland and chips were old and cold. I ordered a beef taco salad and it had old spinach with slimy old lettuce that I keptpicking out. I asked nicely to order something else. I ordered a chicken burrito. Got just that! Grilled chicken rolled up in ahard dried out tortilla with melted cheese on top. Then more of that slimy salad and rice. My husband ordered chicken enchiladasdrowned in sauce that tasted like it came from a can. Served on a broken chipped plate that I had to warn my husband to becareful not to cut himself. We paid a $50 bill+ a tip. Walking out the host never acknowledges us to say thank you or good bye. Never again will we return! First & last for us. Place is a joke. Read more