Reviews for Charleys Cheesesteaks in Pittsburgh, PA

After seeing an employee leaving the restroom without washing their hands I will never eat at this establishment again

Workers were rude and most of them barely spoke english. Asked for keptchup and dude acted like he'd never heard that word... before then handed me one packet, like what am I supposed to do with this. Small portions, didn't taste too great, expensive. Read more

The workers were friendly, the location was busy at lunch time, and I got my small order of fries decently fast (4 minutes). 4... stars because the prices are a little bit high for a handful of fries and they are just okay. Read more

Workers were friendly and fast. Food good, prices went up and portions smaller. This is the chicken Philly and fries combo +... side of cheese. Read more

Staff was very rude to line of customers (about 5 of us waiting in line) ignoring us as we waited without any greeting. Once we... did get to order, cashier rudely acted as if she was bothered to take the order. As we waited at end of counter, the line cookcalled us ?stupid? very loudly because we did not know where to pick up the order. We were not given napkins with order and whenasked the cashier laughed at us and pointed to the end of counter. The sandwich was good, fries were cold. Such a poorexperience. Obviously, the staff at this location enjoy treating customers badly. Read more

The coworkers at Charleys was rude and unprofessional. They just throw your food any old kind of way, and then they give you... Extremely very little bit of fries as you can see in the picture below. We also asked for a philly steak n cheese hoagie witheverything on it and as you can see there wasn?t anything really but meat and the meat was very very dry I will never eat atthis place again we spend also 60$ here and was unhappy with everything about the food and coworkers but I do highly recommendgoing to Monroeville mall if you want to get food from charleys at least they give you for what you paid for and their food haslots of flavor and not dry and they also give you a decent amount of fries Read more

Very poor customer service. Cashier was rude. Asked cook if fries were ready and she replied that she didn?t know anything about... the orders and that she?s cooking and completely brushed us off. Read more

During my recent visit to this restaurant, the employees? service was 5 stars, and the food was maybe 3 stars. The employees... were very polite, and they correctly rang up my order and cooked my food. I ended up eating only a couple of bites of myteriyaki sandwich, because it did not look appetizing, and it tasted just OK. My husband did not feel like trying it, and hedescribed it as looking ?gross.? I did enjoy the taste of my cheesy fries. My husband described his Philly cheesesteak sandwichas ?okay,? and he ate all of it. The total cost of the two meals including tax was $25. Other menu items include chicken Phillysandwiches, deli subs, and real-fruit lemonades. Read more