Reviews for Dunkin' in Pittsburgh, PA
Ordered from here. They do automatic substitutions. Not cool. Please let me know when you are doing so.
The women named Tara working at the counter was rude to my girlfriend and I. She proceeded to act like we were dumb because the... kiosk wasn?t working. The screen was lit up as if it was so we walked up to it then she called us from across the restaurant andhad an attitude the whole time we were placing our order. Food was fine but the service all but guaranteed that I will not bereturning to this location and I will even recommend to my friends not to go to this dunkin. Extremely disappointed andunsatisfactory customer service. I?m embarrassed for you dunkin. Read more
I love this place! The prices are always affordable! I was welcomed and given a good description of all their products! Thanks
I?ve been going here since it?s opened and I can count on one hand how many times they?ve made the Caramel Craze Latte right.... There is never caramel drizzle instead a buttload of cinnamon sugar. I never say anything because they?re often busy and myanxiety. Read more
If an item is discontinued or out of stock then mobile orders shouldn't be charging the customer for an item that doesn't exist!... This has happened to me twice back to back this past Friday and now this Monday! This is a shady scam that forces a customer topick something that they don't want instead of refunding. Quit processing mobile orders if the item doesn't exist. If you don'tstop this I'm going to look into a class action lawsuit! Read more
Terrible customer service. Employees and managers openly roll their eyes to each other if you order a $7 milkshake. Also what in... tarnation is this disgusting pink ?meat?? ???? Read more
I have gone to this location several times. They always have a very limited selection of donuts no matter what time you go. They... are always out of almost all donuts. AND I tried their mango drink and it was terrific THE FIRSG TIME! Then after that it hasbeen getting worse and worse. Today the manager rudely told my husband the mango drink is supposed to be made with banana, whichmakes no sense and if you know anything about mangoneadas then you know that is false. Today will be the last time I go thereand buy any drinks. About a 1/4 of my frozen mango drink was whole ice cubes! I paid almost 6 dollars for a bunch of ice cubes!NEVER AGAIN! DO NOT RECOMMEND! Read more
Ten minutes to closing..entire crew watches door as we contemplate going in for treats. The cashier is extremely rude and uses... acidic tone of voice. She is literally stabbing her finger onto the monitor with her index finger ...annoyed. we were nothingbut pleasant with may I have, etc. Horrible customer service. I am now seeing these reviews and understand why. It clearly needsto be intensive customer service training. Needless to say..we purchased nothing...thanked her and left. We're good. Read more