Reviews for McDonald's in Pittsburgh, PA
So not thrilled with service at this location. 45-50 minute wait for order. They continued to take orders even though the... existing orders weren't being filled . The manager finally came out of his office to stop orders being taken and thendisappeared to the back once again, leaving employees struggling to fill orders. Total lack of consistent management to fillorders in a timely manner Read more
Not sure exactly what the issue is but if you happen to choose the outside drive thru lane no one will ever know that you are... there. You'll watch everyone on the inside lane go ahead of you. Plus, there is a 5 minute pause between each and every drivethru order. Every. Single. Time. Been going on about a year now, will never go back there again. Read more
1 hr in the drive thru line. I understand I can cook for myself but my kid wanted nuggets and is super picky. Now I don?t have a... Sunday night with my kid cause I spent it in my car waiting to have my order taken at the drive thru. Read more
The staff is fantastic and they work extremely hard for very little pay, and must put up with a lot of unjustified negative... behavior from customers. You should never eat the food at any McDonald's, as it is so incredibly harmful to your health. Isuggest that before going to McDonald's next time, do some research and find out what ingredients are in their products. And ifyou do go, make sure you tell the staff how much you appreciate them... A simple thank you for all you do, or a specificcompliment of any sort will make someone's day I promise. And if you really want to do something that makes a huge positivedifference, take note or ask the name of the employees you interact with, then call the customer service number on the receiptand tell them how good their employees are, and how good your experience was. Never mind the food, these are the mosthard-working employees that you will encounter, and they hardly ever get compliments. Calling that customer service number andgiving specific names sometimes even can help get someone a raise or promotion! And to top it all off many times when you takethe time to call the customer service number on the receipt, they will send you coupons to thank you for your feedback soeveryone wins! And in the interest of full disclosure, no I have never worked there, but I have been a manager at a similarestablishment in the same industry and guarantee you I know what I'm talking about. Plus, giving people compliments makes youfeel good as well. And if you just read this whole thing, thank you! Read more
Honestly not happy at all. Just left this location after sitting there from 10:18 to 10:38 and only went for breakfast. They... have two separate lines and were only taking orders from one side. Then after they switched to the lunch menu around 10:33 theystarted taking orders from our side and told the two cars in front of me and myself that we couldn?t order breakfast even thoughit was their fault we didn?t order. I could understand if they were taking orders on both sides but that wasn?t the case at all.Very disappointed with them and shocked they could honor there mistake and fix the problem. Read more
This McDonald's has been on point lately!!! No matter what time we go our food has been excellent and the orders have been... correct. Thier ice cream machine has been out of order for over a year, but there are lots of other options to try. Read more
Ordered a delivery large fries were not even half full and nuggets were dry and hard. Not to mention the drink wasn?t filled up.... Very upset with this place don?t go there. Read more
If you want your iced coffee done right you come here. There are two wonderful employees that make your iced coffee exactly how... it needs to be made. This is awesome for my morning. I appreciate you ladies and gentlemen of the West Liberty McDonald's. Read more