Reviews for Rita's Italian Ice & Frozen Custard in Pittsburgh, PA

Love this place, but it says in the window that it?s open until 9 PM (although it says 10 PM online) and it?s 8:43 and all the... blinds are already closed. Read more

Concretes, milkshakes, gelatins, etc. stop by and cool down with their ice creams in this beautiful summer. They have pretty... decent options and excellent staff with great service. Read more

Terrifying experience. First time I frequent this place and last time I will ever frequent any of them. I asked for an ice cream... sandwich. The girl who was asked to make it was playing with her hair and grabbed the cookies to spread like peanut buttermelted ice cream, threw it in a bag and handed it over. In the bag was two tablespoon worth of melted ice cream and cookiesfloating around. How THOROUGHLY DISGUSTING. I asked her if she would eat what she served. She did not respond and kept twirlingher dirty ponytail. The young man in charge tired to make me another... failed attempt. Then he did not know how to reimbursealmost 4 dollars (yes... that was the cost of that horror). In the end he agreed to give me cash back. But let me tell you... itis at your health risk to go there. It was filthy.... Read more

Great dessert, but don't get the pie concretes... they don't fill them up;not worth the price when you can get full cup of any... other option! Read more

I love Rita's ice cream. I seem to have some sort if allergy to their vices,just a mild asthmatic cough, but I get the same... thing from other places too so it's me, not the product. My only complaint is they appear to hire very young help with verylittle training. This staff can have a hard time understanding some orders, especially if asking for a favorite from theprevious season. I don't think they know how to say NO, yet they have no idea how to make it. Read more

The frozen custard had a remarkably smooth texture, and the mango ice had a strong mango-like flavor. It really brought back the... golden quality of childhood memories coming here, and we weren?t even raised on this side of the state lol. Read more

Really nice staff and lots of parking!

Finally Rita?s is open to welcome spring and summer. Check out their sundae and frozen ice. This facility has ample space to... park your vehicle and enjoy your summer treats Read more