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Reviews for Dunkin' in Plainville, CT

John Kawecki 1 year ago
4

Fast friendly service usually no line. Will customize your coffee how u like it

bella rock 1 year ago
4

Try nice sweet girl have Kidney stone decaf tea no sugar sweet stop rude to me sweet girl

Ian Nielson 1 year ago
1

I've never been more disgusted by any fast-food location. I ordered five chocolate Munchkin Donuts, and I received five assorted... flavors that weren't chocolate. I went back to get this problem fixed, and was told that they didn't have any chocolate ones.Instead of telling me when I placed my order, an employee just assumed it would be okay to give me something I didn't order. Heor she didn't even think to ask if I wanted to substitute with something else. I was given something different that I wantedwhen I went back, but I shouldn't have had to have gone back. If this happens again, it's going to be a real problem. Don'tassume I want something other than what I order. The stupidity is disgusting. Read more

Benjamin Daniel Hall 2 years ago
1

I?m sorry but your really need to stop serving stale donuts to your customers. This was the last time I would try your old... donuts they even had a bad aftertaste like they had been sitting for days. What happened? Your sandwiches aren?t bad but nastydonuts. Read more

Raymond Rexinger 2 years ago
1

Order was $15 and change, paid with a 20 and gave the rest for a tip. Now, you think that would motivate people to provide good... service, but I guess it wasn?t enough? My sons mini bagel bites cream cheese was frozen inside of all four. The sourdoughbreakfast sandwich I ordered had two tiny pieces of bacon, unmelted cold cheese. Then to top it all off they never even toastedthe bread. It?s not like they were busy or in a hurry to put orders out because there was a line of customers and accidentallyforgot?. It was literally just me and five employees that were just standing around marinating. Dunkin you should hire peoplethat actually want to work, and not keep employees on a payroll that don?t wanna work? Make sure they can count bacon and use atoaster. Don?t just hire the first thing with a heartbeat? Anyways seeing as corporate rarely comments on good or bad post, Idon?t expect this to go far with your quality control? Hopefully possible customers will think twice tho. Read more

jeff steen 2 years ago
1

Between waiting 15 minutes for a simple bagel with cream cheese toasted it finally came, cold and with barely any cream cheese.... I've gotten wake up wraps that were completely burnt to a crisp, watered down coffee, legit drive to any and every otherDunkin. You'll get your money's worth. Place is trash Read more

chantal belanger 2 years ago
1

They were massive slow had to redo prder at window still waited 10 mins for order still came out wrong even though we ordered 3... times and then asked if he got a drink rediculous and slow Read more

Riley Storozuk 3 years ago
1

First was told they couldn't make coolatta in middle of the afternoon. Then they dumped a large hot coffee all over my wife... legs. Leaving a small burn mark. And no I have to detail my car because of the coffee that has spilled all over the inside andoutside of our new car. Def will not return. If I could give a neg star count I would. Very unexceptable for large chain likeDunkin. Read more