Reviews for McDonald's in Plano, IL
They have not had a working ice machine more than 3 weeks now. That's ridiculous! Staff...There's an older black guy who works... most mornings who's well spoken and can lift anyone's spirits and a redhead young lady, a manager I think, who works her buttoff. Read more
This location can be hit or miss. Sometimes service is outstanding and food is great. Other times the service is slow and the... food is not appetizing. Depends on your luck of the draw. Read more
Worst customer service ever. Rude manager. I called and complained to corporate. Tell people you're out of ice, instead of... making disgusting drinks and refusing to issue a refund. No one wants luke warm espresso and hot flat soda. Read more
I have tried this location for a year and a half. The food here does not taste like McDonald's traditional food. The fries are... always cool and never fresh. Even when you say no salt, it's stale. Just terrible Read more
It's McDonald's. This location is fine. Minus one star for the massive, area rug-sized potholes in their entrance drive that... haven't been fixed in forever - I don't know if it's their property, but someone has to do something about it Read more
dine in. took 15 mins to get my food. go fill my drink up no ice at all in dining room . told them. ne er filled up and I was... there for 30 mins. Read more
Employees are all really nice and always a quick trip. Edit: 9/2 Just went here after my kids after school activities. Let me... just say the line was long and slow. BUT when I got to both windows both gals greeted me when I got there and when I wasleaving. The one made sure I had the right types of happy meals for the kiddos and eveything in our order was right! These kidsworking are doing great, I assume they just need more help or maybe they weren't planning for that kind of a rush!! Read more
For a new McDonalds this place is a disaster. There was garbage everywhere, rips and stains on all the booths/furniture. Half... the sodas were out and they had no ice or lids for the fountain drinks. Surprised to see this from a Schmidt McDonalds. Read more