Reviews for Sonic Drive-In in Plano, TX
Sonic is a 'hometown' favorite with a fast food appeal. We love this neighborhood location for stopping by from errands to after... school pickup/ happy hour to redeeming late night deals on the app or just loading up / feeding the entire family on 1/2 priceTuesday burgers. Whoever trains and manages this location deserves a raise! Even the kids here are the most polite/ quick toplease. Being a Texlahoman, we're happy you make it look good in Texas! Read more
Can i leave 0 stars? The customer service is absolute trash. The man taking our order was rude and rushing us. Nicholas insisted... that we couldn?t pay in cash and in card. (Partial payments) BUT IVE LITERALLY DONE THIS BEFORE. He looked at us like we werestupid. And this isn?t the first time we come to this sonic and receive the same attitude. Read more
Got cheese sticks.. Oil was rancid. Unpleasant after taste. Didn't taste very good like they typically do at other sonics I've... been to. Limeade wasn't bad though it had a decent amount of flavor. Read more
Yeah something has definitely changed with this location. A lot of never before seen laziness. Spent 20 minutes waiting for... someone to take my order, left when I realized it wasn?t happening. Read more
An absolute joke ???? We waited 15 minutes for our order to be taken and then waited another 20 for the order to come out. All... the employees looked miserable and forced to do their job. Our shakes were all messed up and melted and the food was cold andburnt. They will probably end up shutting down. Read more
Very disappointed by the lack of effort and professionalism from this place. To make things worse, tonight is the second time... this week they don't have ice cream, only "shakes". So I went and ordered a MINI chocolate shake and a MINI churro shake. Ispecifically said MINI 4 times and I corrected them because on their screen they kept putting on medium. Somehow they come outwith medium shakes and charged me for it too. I didn't bother to say anything because we had already waited for 30mins. About 5to 10 minutes for them to even take our order. The people working there sound and look so uninterested to work there that theydont even put in any effort. Just look at how pretty my shakes looked. By the way, they were melted by the time we got them. Read more
Can we turn down the outside music??? Far too loud. People working the intercom need to speak directly into their microphone.... Quiet speaker and loud music is a fail. Food is always hot and delivered fast. Not sure why patrons have to endure forcedmusic especially since modern music sucks. Very annoying. Read more
The ordering systems at multiple Sonics have been messed up for at least a week. Today, I ordered a drink at this Sonic and the... credit card screen was messed up. However, I definitely was still able to select pay with card and swiped my card. The screensafter were all scrambled. When the carhop came out, I mentioned to her the screen was messed up. I figured she would care sinceI was unable to tip on my card. She did not care at all. She then told me the price of my order, as if I had selected to paycash. I told her I had swiped my card. She told me it did not go through. So I paid her cash. She was very dismissive and rudethroughout. When I got home I checked my card online and they had charged my card. So she either lied to pocket the cash or isincompetent. I don't care about the money, it was just a couple bucks for a drink. Just the point that she was rude/dismissivewhen I mentioned the screen and she lied/incompetent about double charging me. Not going back to any Sonic soon and definitelynot this location for a long time. Read more