Reviews for Spice Rack / Biryani Pot / Bombay Chopstix Restaurant & Banq in Plano, TX

Ordered takeout $ 150 worth. The starters and Naan were very bad looking and taste. They were burnt. Chicken pakodi had burnt... smell and raw chicken taste. The remaining food in the order was fine. So I called them the next day but no one answered. Icalled the next day (2 days from my order), they took my callback number and said "manager is on leave. He will call back todiscuss". Didn't get any call back in a week. So I have called them ( one week after my order), I tried to explain my concernand wanted to know if they really had any problem in their kitchen that day, or any cook is off etc. But phone call was not agood experience. The call goes as below : Me: some of my order was not good on that day. Her: ok. So you should have called thesame day. Now we can't do anything Me: ok, so i want to know if there is acually any problem. I want some acknowledge to myconcern. Is there anyone i can talk to ? Her: no my manager is on leave and he has lot of other work like grocerries and takingcare many things. He can't talk about it. Me: but I am waiting for your callback about it. Why I was not told the same thingearlier itself? Her: I don't know who talked to you before but there is no such number written here. she might be a new joinerand we are still training them to respond better and definitely not to take number for a call back. Me: but will you please tryto know what item or which day or what order number had a problem ? Her: I understand that food was not good, we will notrepeat in future. If you called the same day, We would have replaced it for you. Me : it's 45 min away from my home. The guestsstarted eating. The food is literally on their plates and then we observed its not good. we could not ask them to wait longerto eat. So we had to order nearby fast food. Her: we would have delivered it for you if its on the same day Me: there are kidswho can't wait an hour when they already started eating. So I had to order outside. Her: (Trying to explain Read more

We celebrated our baby shower party for around 50 people at their banquet. Process from booking the hall to everything at the... end is very smooth. Staff was extremely co-operative. Decoration we did on our own. Cleaning was managed by them. Food is verygood. Read more

It was the I and my husband went here for lunch recently. We ordered butter naan, tandoori rotis and malai kofta dine-in. The... food was great and delicious. They have self service in the restaurant, so no comments on service. But definitely would like totry some of their other dishes. Read more

Will give an four star. Food is good if you want the taste to feel ask then to minimize the spice. One star is missing as like... all other South Indian restaurants they also make the food very spicy by default. Ample space. Maintain Cleanness.. Read more

Delicious and piping hot. Ordered house special curry in medium spiciness and it was perfect. The naan was flavorful, crunchy... and soft and chewy. Friendly service. Restaurant is not fancy, but so worth stopping in for a meal. Read more

Food was ok. Hakka Noodles came out very cold. Acceptable wait time for food

Food came out fast, hot, and in containers to go in case we couldn't finish everything which was perfect because we didn't. The... Hakka noodles with shrimp had an oceans worth of shrimp in it. Butter chicken was silky, the house special goat curry slightlyspicier than order but we like spicy so it worked, and the garlic Naan was as expected. Read more

Food is fresh and taste good. I haven’t experienced waiting so long for my food in this place. Good customer service, friendly... staff, and Clean environment. I will recommend this place. Read more