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Reviews for Starbucks in Plano, TX

Angela Burnett 1 year ago
1

Don?t get your Starbucks fix from here!! The car in front of me had a dog and the drive through window worker was scratching The... dog?s head with both hands. Then the dog started licking all over both hands of the drive through worker. The most disgustingthing was the drive through worker did not wash their hands. I pull up to the window, the drive through worker still hasn?twashed their hands and begins to touch my food. I was utterly disgusted and pulled off!! ???????????????? Read more

Almond Eyes 24 1 year ago
1

I had recently started going to this Starbucks, and now it will be my last visit. I have been vomiting and diarrhea since I left... this establishment around 2 today. (I ordered an iced coffee with oat milk and extra sweetner)The coffee tasted off today didn'ttaste like oat milk. It turned my stomach quickly and had been in and out of the bathroom. I will let the management know aswell. ???? Update: I found out I had a 24-hour stomach bug from this place. I definitely will not be coming back to this placeand still haven't received a message from management. Read more

Josh Rice 1 year ago
1

Bunch of kids cursing and not paying attention, carried on a conversation about some lude stuff and got my drink wrong multiple... days in a row. Someone needs to come train, I won't waste anymore time or money here. Read more

Karpe Diem 1 year ago
5

Honestly if you don't like this store you probably don't know how disgusting all the other ones are in comparison. This is fast... food not fine dining and for fast food the service is wonderful. The staff is nice and hardworking and if you don't like thestore just make you're own coffee. Its not that hard to do. Never had a problem with someone messing up my order. Maybe I justknow how to order it right and understand what actually comes in it. Read more

Sandy Davenport 1 year ago
5

Was there yesterday before work and what a great experience. Customer service with the smiles were awesome. Fast service at the... drive through. Read more

Trinh Phan 1 year ago
1

Very disappointed with this location. This is my favorite drink and I order it everyday from different locations. This is the... only location I got only half of the cup. So, I asked what is going on to my order and the cashier told me because I order anice espresso so it should not be full. I paid for the extra milk add in with the cold foam and get only half cup Read more

Robert Phillips 1 year ago
5

For a while. The service was sort of blasé, but they are really stepping up their game and letting you know they appreciate you... as a customer. I enjoyed my coffee and the sitting space. Read more

Sam Blumen 1 year ago
3

Arrived to new interior. Brighter and more minimalist. Feels more open. Bench seating not comfortable. Chairs and tables not... clean. Floor needs attention. Bathrooms ok. Grab and go is pretty much GONE so no impulse sandwiches or salad or fruit powerpack. Was a go to item for me. Product today: meh. Prices are up and taste is down. Not a good as usual. Caramel crunchFrappuccino was a bit off. Lacking flavor. Warm drink was not right but remake was good. One senior manager who is capable butstill it appears training with the new equipment may be needed. The baristas seem to be a little challenged by the newstuff. Very sad to see the sitting area is a big step down. Young students may not care but I would not be comfortable meetinga business person here or having a discussion over drinks that lasted more than a few minutes. Seat surfaces were not clean andsticky nasty on several chairs and tables. Disappointed. And sad. Read more