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Reviews for Wingstop in Plano, TX

justin gardner 1 year ago
5

Excellent customer service, 10/10 would recommend! I come here all the time and have never had an issue. Alfonso Jr. Is an... excellent manager and keeps the place clean and great food! I always recommend to go to this location because the team is FAST,FRIENDLY, and PERFECT! Had to finally leave a great review to share the love! Read more

Shamya Williams 1 year ago
5

Food was nice and fresh when it came out and the staff is very friendly definitely will be going back

Collis Anderson 1 year ago
5

Went in for lunch, it was fresh and hot! Lemon Pepper wings were on point! Definitely will be back.

Toni Danielle 1 year ago
1

Love wing stop,but this wingstop is horrible, they didn?t want to tell me the name of Ned, who is the owner of this location,... that they required me to bring back my wings that was taken out of the trash, to prove a point that 12 wings weren?t eaten outof. They?ve messed up my order multiple times over and over, you ask for well done and they still give your raw wings. I?ll bevisiting either a wingsnob or another wing stop location. Read more

A Simon 1 year ago
1

Terrible food and customer service. My wings were completely dry (plain wings no sauce). When I called (not wanting any refund)... to tell them, the boss lady was rude, she wanted me to bring the wings back so they can add sauce to it. There is no way amdriving all the way back there for your mistake. Glad our dogs loved it (just gave the inside meat). Read more

Brent Rice 1 year ago
5

Had a normal call ahead order but I was running a little behind. Z was at the counter and knew I was a little late to pick it... up. He was very kind and even replaced my cold fries with fresh hot fries. I'll be back! Read more

Matthew Dowling 2 years ago
4

One of the best Wing Stops I have ever been to. I eaten here 7, maybe 8 times. Each time my wings were done perfectly. ... Regardless if they were busy or slow. And that?s a big deal. Usually when it?s slow, most wing places will pass on the thedouble/Tripple dipped and heated wings. Leaves them crunchy and dry. Or when it?s busy, a lot of places try to cheat andoverload the fryer, pull a few minutes early or go strictly on a timer regardless of varying sizes/weights. Wings end uprubbery or sloppy. This location, steady as hell. 15 minutes means 17 minutes. But it?s consistent, every time. Read more

Norma 3 years ago
1

Wish I could leave negative stars. I ordered boneless wings and got popcorn chicken. When we called to let them know they... dismissed our complaint by saying that that?s how they received their shipment. I would assume they would try and compensate byadding more wings or charging the price of popcorn chicken. This is the third bad experience we?ve had with this location anddefinitely the last. The second incident, we ordered Medium flavor wings and they told us that wasn?t an option, then they askedus how Medium flavor was done. We had to tell them what to mix. Wing experts in need of some serious customer serviceimprovement. We have also complained on their page but never heard back from anyone to address the issue. Trying to talk to thesupervisor there only ends up on her arguing back. Read more