Reviews for Baskin-Robbins in Plant City, FL
Everytime I want to order something from the baskin robbins menu something?s missing, yesterdsy I went to get a Oreo cappuccino... blast and they didn?t have Oreo ice cream in the middle of the day ??????????? You?re a ice cream shop and don?t even havecookies and cream ice cream?? Read more
Only had 2 kinds of donuts available because "manager sometimes doesn't order enough", reese's layered sunday was just a regular... sunday. Would recommend going elsewhere. Read more
First thing you see you when you walk in the door is behind the counter. No wall dividing customers from just walking back... there. And it wasn?t super clean. Two of their menu boards were on the fritz so I asked if they were doing Sundays. I was toldonly hot fudge. Great yes please. I ordered my flavors and he put it together asked if I wanted whip cream and cherry nuts etc.No problem. Then they hand it to me and I look at it and it?s the hardened cone coating chocolate, like magic shell, not hotfudge. I tap it with my finger nail and it?s audibly hard. I say this isn?t hot fudge. Worker says no, it just gets like thatwhen it hits the ice cream it?s still chewy once you start eating it. I shrug my shoulders and give him the benefit of thedoubt. I should?ve known better. Definitely not hot fudge! How does an ice cream counter server not know what hot fudge is?!There were also two homeless people camped outside. I can sympathize with homeless but no corporate place is going to let peoplecamp outside like that. This franchise is in desperate need of new ownership and management. There are plenty of other ice creamplaces in plant city and Brusters is only 20 minutes away. I will not be back to this Baskin-Robbins. Read more
Terrible service, terrible product. I have been to a couple different Baskin-Robbins and I always get the same thing. (Which I... have enjoyed until this point) Chocolate chip sundae. When getting to this location I was told they don?t have that but he couldtry and put something together like that and preceded to tell me how. I say ok that sounds like it anyways. (Mind you the pic ofwhat I wanted was on the menu) I can try. Husband orders soft serve which is everywhere listed on the menu (he wanted m&m). Whenhe asked for soft serve he is told they don?t do soft serve and the only thing they can do is make an m&m milkshake. We decidedagainst m&m milkshake, just order sundae. Once we received sundae after asking and being told what was in it. We find nuts(which can?t eat) and nothing but a cup full of fudge with one scoop of ice cream. Read more
Just moved to Plant city and wanted some ice cream. We normally go to the Rev but didnt want to drive to Brandon that late. Got... a waffle cone, drink, and a kids cup. Everything we ordered was out of stock (no chocolate ice cream, brownie pcs, plain wafflecones, etc). I also asked about a pup cup for purchase and they said no but a kiddie cup, so I got that for my dog. When I gotup to the window, a lady(a man took my order) asked if I wanted a pup cup for my dog after I bought the icecreamcup...frustrating. The dipped waffle cone was stale, no crunch at all. My husbands refresher drink was all syrup, and myicecream tasted freezer burnt..not just a little, but full on nasty. Waste of $10 bucks. Ill go to the twistee treat from now onor go to Brandon to The Rev Read more
The order came out quick and correct, they were out of liquid sugar but iced coffee still tasted ok with regular sugar.
So I came for two milkshakes.... my wife's "chocolate" was severely watery and had ice chips floating in it (idk but I'm pretty... sure ice isn't an ingredient in a milkshake) and my cookies and cream had literal chunks of ice and was also watery. When you'recharging $6 for a milkshake you could at least make a real one and take the time to make sure it's fully blended. Will nevercome back here again and if you don't want to get ripped off I suggest you do the same Read more
The first 3 things I asked for, they did not have. I was told ?We haven?t had those ingredients in months, so I don?t think we... make it anymore.? The establishment should remove this from the display menu if that?s the case. What I did receive, wasterrible and not even what I asked for. Couldn?t make something even as simple as a chocolate shake to compromise. Wasted mymoney. Read more