Reviews for Applebee's Grill + Bar in Plattsburgh, NY
DON'T BOTHER GOING THERE -Coming from Montreal, we decided to give Applebee's another try since our last visit 2 months ago. ... Unfortunately, nothing changed. Again, as soon as we walked in, we were told it was an hour wait to eat inside . They're STILLshort-staffed. More people were walking away than in the restaurant. Apparently, they had only 2 servers and 1 cook. Why stayopened? We watched many seniors having to park their cars, and some had use their walkers to enter the restaurant, only to betold about the hour wait - they turned around and left. So disrespectful to their customers. Why not put a big sign on thedoor about the hour wait! We asked if we could order for take out instead. Well, we had to wait for the 'take out specialist'to take our order?? Specialist?? We waited 50 minutes for our small order! So, we ate our food in the car - it was ice coldand quite expensive for what we ordered at that. Never again - they lost my business entirely! Luckily, in spite of this, wefound Texas Roadhouse - what a great restaurant, and fully staffed with impeccable service and food! Sorry to say, I was aloyal Applebee customer, but no more. I'll never walk in there again! Read more
The food was good and friendly service. I don't like the payment system. I believe is tipping a waitress for good service but it... should be my choice. The lowest option for a tip is 18% or go in the menu to calculate your own amount. Everywhere else I'vebeen has a 15% option. Read more
The service was great. Could have used a little bit more mashed potatoes. Food was good. ?????????????
Why are they so short staffed? They literally have 20 tables open but hour wait because they only have three servers?explain... how that happens? I know you can hire more if you choose. Must be close to closing shop for good because you can?t run aprofitable business that way. Read more
We didn't even get a chance to sample the menu. We arrived for the after 9 specials and dinner. When we asked for a table we... were told it would be a long wait. Half of the restaurant was empty. Hostess was less than helpful. We left. Will not goback again. Read more
Well, after looking online with a 4.0 STAR review, We decided to give it a try Last weekend. Long waiting over 25 minutes but at... least they had the text messages System telling you when u?re next! We sat on the table, order appetizers all good everythingwas fine! The chicken quesadillas were delicious! And then comes the main plate! What a disaster!! Pasta overcooked look likethen been made yesterday and heated in the oven! Chicken no taste!! My sister InLaw ordered ribs and pasta! Well same thingfor the pasta and the ribs?. What ribs what was that! Overall 100$ Waisted for 3 people!! NEVER AGAIN NEXT! Read more
I have been in multiple restaurants in NY in the past few days as a tourist, the attitude of people working here are brilliant,... from James who welcomed us at the door to Courtney who has smart and nice answers to your questions. I have read multiple otherreviews and found that I am not the only one impressed by the attitude of people working here. I believe a manager with asimilar mindset can bring these people under one roof. I highly recommend this place. Bravo. Read more
Overall great experience. The restaurant was conveniently located. It was clean, and nicely laid out. The staff were very... friendly, and personable. The food was delicious, with decent portions. Read more