Reviews for Sbarro in Plattsburgh, NY
The pizza was good at best. Definitely nothing to write home about, and pricey for what it was. The spaghetti was a hard miss.... There was so much water on the noodles that non of the sauce was able to stick to the pasta. There was a big soupy mess in thebottom of my container. Read more
I'm not sure who you general manager is that you had working on 7/25/2022 but she needs so more training. If I'm telling you I... didn't get something with my order that is clearly stated on "your" doordash" menu. The response should be more than take thatup with doordash Read more
Very friendly staff. My son is 3 1/2 and they were super sweet to him. One of the women working there even gave him a cookie!... The pizza was good too. Keep up the good work. Read more
The guy taking my order was unnecessarily rude. I'm so sorry my slice of cheese wrecked your day. Be better, my guy. I... understand bad days, but if you're going to work in a customer service environment, try acting like a decent human being and notlike your customers are an inconvenience. Read more
Walked by today. The 2 employees were not masked. One was making pizza barehanded, no plastic gloves and no mask. I would... never eat here based on this. Read more
The mall had just opened and I'd ask the manager of the store for a pepperoni pizza and he told me he had to make a fresh one... when are you just taking one out of the said he had to sell that specific pizza by the slice and had to make me a fresh one andI told him I didn't have time for that and he said well sorry I'm not doing that. So he chose to lose the sale Read more
Communicating an order to the employees is very difficult. The girl working didn?t want to be bothered to take our order...could... barely hear her mumble when I asked a question... I pointed to a ready made pizza in the case and asked the price, she rudelypointed to the menu board without saying a word! The guy making the pizzas yelled from across the room ? ALL THE PRICES ARE ONTHE BOARD? Which I couldn?t read because I forgot my glasses! The general feeling is that a customer is interfering withwhatever they are doing.. pretty sad when there?s only four restaurants to choose from in this mall and the staff of thisSbarro could care less! We left feeling badly and ate someplace else! Completely disgusted !! I feel badly for the owner tohave such a disgraceful staff! ZERO STARS ! Read more
I would advise not ordering from this overpriced/mall quality pizza establishment. First time I door dashed this place they sent... me one slice of pizza instead of two. When I called they the simply said "we misread the screen and would have to contact doordash for any further complaints." I figured I would give it one more chance today and placed an order for two slices of pizza.The establishment opens at 11am so I placed my order for my lunch break at work which was around 11:50am. When I got my order itwas obviously pizza that was made when they opened at 11am. The pizza was dry and cold, the box was thoroughly soaked withgrease and flat as a pancake. This is the last time I will waste $20 on less than average pizza. Will order from somewhere morereputable or buy frozen pizza. Read more