Reviews for Caribou Coffee in Pleasant Hill, IA
Great coffee, and lot of options, And a lot of other drinks like chocolate milk and different types of warm drinks And some... nice places to sit, really comfortable and cozy! And the workers are really nice! Read more
Good spot to journal for a little bit. Oat milk latte was good - kinda got me jacked tho ha. Baristas were friendly and nice.
I've had good service at this location most of the time but the last two visits have been less than satisfactory. I work nights... so I get my coffee around closing time, but that's no excuse for the lack of plant-based creamer alternatives. To add insult toinjury the cashier failed to ask for and register my Caribou Points on both purchases and he refused to rectify the mistake whenI inquired about it. Read more
When we arrived to the drive through we thought they might be closed because the barista did not welcome us for a good solid... minuet- maybe two. We thought maybe they were packed inside so no big deal. We ordered one medium hot cocoa with almond milk. Wepulled up to the window and waited AT LEAST 6 minutes (minimum) for our one drink. I thought, okay that?s fine every one isunderstaffed and she?s probably the only one working. We finally got our drink. It was not hot at all. Hardly warm. We lookedthrough the window as we drove off only to find that the entire place was empty. This was very irritating to me as I just spent$4.00 on a cold hot chocolate for what appeared to be no reason at all. Should have just gone to Starbucks or even the gasstation! Read more
Before I rate this I must tell you that I'm a coffee freak and get rewards from 5 different coffee shops. Caribou is closest to... where I live. They are solid. I love how the location on Ingersoll is open until 7. Best coffee shop open after 5 pm. I lovethe malted mocha. You get to choose which kind of chocolate you want. For me it's always Dark chocolate. The Carmel Highriseand Turtle are also very good. I love how my malted mocha is served with chocolate covered Espresso beans. Read more
The manager of this location is absolutely amazing. I have been to every Caribou location in the metro dating back 10 yrs. This... location is by far the best. She has done a fantastic job setting the standard for fantastic customer service. All of heremployees are amazing and she herself is amazing. I will go out of my way to come to this location because I know my order willbe perfect and will be greeted with amazing customer service. Read more
The staff are always helpful, kind and generally in good spirits. They always take note of my food allergies to provide me with... exactly the drink I want, that won't cause reactions. I prefer them over Starbucks. They have discounts on a regular basis andif you have their app you can easily earn free drinks. Read more
The door was lock at 11am on a Wednesday, the lights were off and there was no employees. They should update their hours, if... they are not going to be open.. Read more