Loading

Reviews for Chili's Grill & Bar in Pleasanton, CA

Rick Campbell 1 year ago
1

Horrible service, very understaffed. I ordered a beer and chips to start. I watched the bartender trying to take care of the... bar, then running around to service the tables, then I watched him washing silverware. Waited 30 min never got my appetizer,paid for beer and left Read more

Brian Wilson 1 year ago
3

The food and service were both top notch. I have to mark them down as around noon, they were short staffed and telling diners to... either sit at the bar or wait. At lunchtime. In a restaurant full of empty tables. On a HOLIDAY WEEKEND. Sorry, but that's areal bad look. Read more

Judith Homann 1 year ago
5

Wow!! Best to-go service I've ever had!! I love chili's so we always go there. Out of the 10 chili's I've had to-go from, they... were late, forgot one part of the order, they took forever to get to the car or the food was cold. Here they were right on time!They brought it out to my car as soon as I checked in, the food was hot, and EVERYTHING was there!! Super kind service too! Wayto go! Read more

Josh Montero 1 year ago
3

The nice thing about Chili's is that you know what to expect. The food isn't great, but they don't pretend like it's supposed to... be. Service is good, people are usually friendly, just slow. Always seems like there are way too few customers and way too manyemployees for things to move as slow as they do. Read more

Shauna White 1 year ago
3

What's cheaper than a gallon of gas? The Presidente Margarita! ** Little update** I should have never gotten excited that a... margarita was less than a $5 gallon of gas... April's margarita is still less than a gallon of premium at $6... Now I don't havemoney for either gas or margaritas **Update update: so I stopped by at 7pm on a weeknight. Doors were locked and a sign saidthat hours had been trimmed to 8:30 pm. I didn't understand why the doors were locked and then the manager came out andexplained there was an issue that caused them to close even earlier. Update update+: A Sunday night at 8, two tables areoccupied and the bar is closed. We were told to wait 5 minutes so we didn't stay. Six months ago, Red Robin a half a mile awayclosed. The future for this Chilies looks sad and grim as well. Read more

Lisa Shaw 1 year ago
4

We were seated right away. Covid protocols were observed by all of the staff. We ordered the 3 By Me Special. The service was... ok, and the food arrived piping hot. My only concern was that it was entirely too cold, in that restaurant, for us to enjoy ourfood. Read more

C Castle 2 years ago
4

5 stars for entrée but 3 out of 5 for appetizer. The picture on menu was deceiving compared to what we actually received. ? But... overall, service was good! We were seated right away (Tuesday night at 7pm) and food came out hot. Mixed fajitas were delicious!Very good. I'd definitely come back to this location. Read more

Mrs Caz 6 years ago
1

Service was basic. Bartender didn't know to put salt on the rim of a margarita. What??? The wine was ridiculously... under-poured. Chips were covered in grease. Street tacos were dropping with grease. The first batch of rice we received was thedried out stuff at the bottom of the pan. The tortillas that came with our fajitas were so blazing hot that I burnt my fingers.It took several minutes for them to cool down. Their salsa was watered down. This location is the worst I've ever visited. Myhusband said we are definitely never coming back. I hope corporate takes a look at this place. It's ridiculously bad. The higherratings have to be from employees. Don't trust them. Read more