Reviews for Jimmy John's in Pocatello, ID
Usually love this place but not only did we wait almost exactly an hour and a half for our two sandwiches, but a few hours upon... eating them, myself and my partner became violently ill. Super unimpressed. Read more
Update: 10/21. I no longer order from here ever. I only partake when my employer orders for the office. Today, i ordered a... sandwich, asked and was charged extra for avocado. Guess what wasn't on the sandwich? Shocking I know. We are now at a 99.9%probability that this place will get your food wrong. Every, single, time. Update: I was contacted by corporate and the storemanager. They offered me plenty of compensation for this. However months later i still have not used them, not intent to. Today,i was gifted a sandwich by a friend. On the receipt it shows, "Cut 1/2" but still to my amazement, i have a full sandwich. Eventhe simplest of tasks cannot be achieved here. I'm happy I go to the local sandwich shops altogether now. Its utterly useless toask anything more of this place for even the simplest of things. worst place to order from. They cannot simply get an orderright to save their lives. They never fail to get something wrong. add avocado? sure, they wont put it on there. Want it cut inhalf like the website says? check that box, it doesnt do anything anyways. about a month ago it took over two hours to delivera sandwich. called on it twice, first time they told me it was on the way. Second call, I asked for a refund. They told me itwould be back in my account in 3-5 days. They never refunded me. Read more
I usually love Jimmy johns but this is the worst one I have ever been to. Do not go here. Use the one by big 5. Last time I went... to pull into the drive through, I sat there for 25 minutes. I am not kidding you it was horrible. Then I ordered delivery todayand set the time to be delivered at 12:30. It was 30 minutes late. I'm done. Read more
I understand finding decent employees is hard these days, but if the service I received is the normal you should just close... your doors. Spent $60 on sandwiches and have never been more disappointed. Rude staff, felt like they didn't like my largeorder. Aren't you in the business of makin sandwiches? I have eaten so many Jimmy johns over the years and they have always beenconsistent and delicious. But after yesterday I will not take the risk again, especially the one on south 5th. Absolute garbage! Super dry, lacking in flavor and falling apart like a subway sandwich. The prices went up and quality left thebuilding. It was nice knowing you Jimmy John's but it's time to make way for a business that cares about the customer. Read more
1st time to Jimmy John's in Pocatello (4th St.). Best sub in Pocatello, good meat & cheese. The perfect sub bread. Fresh crunchy... veggies, great manager & employees. Won't go anyplace else from now on!!! Read more
Been eating at Jimmy John's for years. Love the sandwiches. There are always fluctuations in how fast they complete orders. It... depends on how busy they are, how many staff they have, training new staff, special orders etc. I've used this locationnumerous times, as I would not do a potentially negative review on only one experience. Bar none, this is the slowest locationI have eaten at in Idaho, Utah, Nevada, ETC... take the extra 2 minutes to goto the one on the other side if town... they arestellar. Read more
My guy Robert is the bro. My address got mixed up on DoorDash and he happened to be the driver so when I called the store he... totally helped make things right. Wish I would have the cash to give you a good tip man. Your work is much appreciated. Read more
I ordered some sandwiches, chips, and cookies. Everything was great but they forgot two cookies. So I called the store and they... immediately asked if they could send another driver to drop them off, but with gas prices the way they were I asked if theycould just credit my account, which they did. Their sliced wheat sandwiches are amazing! And the service is great. Willdefinitely be ordering from them again. Read more