Reviews for Popeyes Louisiana Kitchen in Pompton Plains, NJ
Terribly slow and disorganized. I know they?ve only been open a few weeks, but 20 min wait to get a 5 piece tender combo when... the store was virtually empty is unacceptable. The manager better get this operation running more fluid and organized or thislocation will not last. I ordered with doordash one other time and 2 parts of my meal were not there. Read more
It is amazing that some people give a new opening one star reviews without understanding that service businesses need a learning... curve in the beginning. Have some morality people and give them a chance. My experience and I would say most of the customersaround me was great. Staff was accommodating and friendly. Food was fresh and well made. With so many businesses shutting downthese days you need to have some sympathy and support existing and new businesses taking a chance during trying times like this. Read more
I went inside to place my order. Place is nice and clean and atmosphere is welcoming. I hope this new location stays this way!... Tons of staff working the counter and they even have someone assisting with the soda machine. I ordered one of the signaturecombos and have no complaints. Chicken was hot and juicy. It came with a small fountain drink, but I asked if I could have thefresh lemonade at the counter. The cashier began to tell me that it?s an extra charge?which was totally fine with me?but amanager stepped in right away and filled my cup anyway. He said it?s normally 70 cents extra. I really appreciated this gestureand thanked him. Now that?s how you do business! I?ll definitely be back. Read more
Brand new location on Route 23 north. Chicken was hot, crunchy and fresh. Two drive thru lanes. Very friendly staff
Love it so much! So excited to have a Popeyes Louisiana kitchen so close! We have been there three times already, and the food... is outstanding, and service is wonderful and our order was correct every time! I happily welcome them into our area and weshould all give a new business a break in the first week! We will be dining with you all the time! Read more
They are not ready to be open. Tried it twice and got 2 wrong orders. Their local competition will have no worries if they... continue to run their business like this. Ordered the spicy chicken both times and was given regular which has no flavor. I wasreally looking forward to this opening so it is a huge disappointment! Read more
Great location. Meal was well prepared and fast. Employees are efficient and friendly. That KFC down the road deserves the... competition because they have always been horribly managed. Read more
The delicious taste of the classic chicken sandwich made up for the long wait at drive thru. I was the only person in the drive... thru line and only ordered that one sandwich. I guess they were busy inside. I?ll come back again if I?m craving that sandwich.The guy at drive thru was nice though. Read more