Reviews for Papa Murphy's | Take 'N' Bake Pizza in Ponderay, ID

I'm only giving three stars as I was in the store as a walk-in for over 5 min before somebody spoke to me. I walked in and there... was only one young man behind the counter working extremely hard while talking to a customer in front of me. I wasn't upset thathe didn't say anything as he was clearly working hard juggling building pizzas, customers in the store, and customers throughthe drive. Two customers came in together after I had been there for a few minutes at which time two girls from the back roomwalked out, greeted the people behind me (seemed like they were family) and took their order still without even acknowledgingwas in the store. This was when I became frustrated as I had been there for a while with no greeting and now family members weregetting special treatment and being served before me. I considered walking out at this point but didn't want to seem rude. Aftertaking the order of the two that walked in after me, the girsl walked away from the register and began making the pizzas of theorder they just took, still not even a communication of "Hello, I'll be there in a moment to help you." The young man ended upstopping what he was doing to come help me. The only reason I didn't give a 1 star is because the young man was a great worker. Read more

These guys have phenomenal service! Ordered pizzas the day before thanksgiving right before close and they gave me an entire... pizza for free. Read more

Ordered a pepperoni and pineapple pizza all I could taste was pizza sauce. Seems they are trying to cut back and quality is... going in the wrong direction. I will give them one more try but will find an alternative if they don't improve. Read more

Pizza is the best BUT they need to have a pickup area for prepaid pizzas. You shouldn't have to wait in a long line behind... people ordering and paying. Other locations have this feature. Read more

Really wish I could give a thumbs down or zero stars. They srew up our pizza every single time! ???? It's not that hard!! Slow... down, pay attention, listen to what was ordered, by the customer, put it in the system correctly and read the ticket and makeit! We always get the same thing, Cowboy pizza and make 1/4 gourmet veggie delight no onions. I repeated it 3 times what Iwanted, my husband got there and it was made wrong covered in onions, he told them to remake it, they hand it to him and he sayswhere's the zucchini and spinach, she says it doesn't come with that, so she puts on top of the pizza anyway....hello, thatshould of been her first clue. He gets home and its still not made correctly. They made it a garden veggie pizza....gross!! Ipicked off a handful full of green peppers and onion and black olives and they used red sauce as well and not much of it, whichthe pizza I ordered should have white sauce and different veggies. So I phoned them and let them know and the girl said shewas the one that made it and she is really sorry about that, I let her know that they screw up our pizza every time, she repeatsshe made it the way it was rung up so she made it correct, we went back and forth about it, i repeated that is not what Iordered, you guys never make it right,, well i guess i can put you on the books for another pizza and give you half off nexttime, but i made it the way it was rung up on the ticket....seriously!!! So I had to add my own veggies. We gave it monthsbefore we just tried again tonight. Not a happy customer!! We are done with them for good! Read more

Papa Murphy's does great things for our community! They do fundraiser nights for schools, and recently donated pizzas to local... foster families! Thank you! Read more

The person who took our order didn?t know they offer a small ?mini Murph? size. The guy who served us (Joe) was very pleasant. ... Only significant issue was with the cooking instructions. We purchase from them often enough that we should have remembered NOTto follow them. The best thing to do is to slide the pizza off the tray it comes on; putting it alone on the oven rack. At thesuggested 425 degrees, the supplied tray often starts to burn in about 10 minutes. See the photo for result. Fortunately thetopping scraped off easily and tasted fine. Read more

Hard to find as there is much of a sign. However, it?s worth looking for. Ordered the gourmet veggie pizza and the Pepperoni... Greek on thin crust. Best pizza I?ve had. I came back one day later and ordered the same. Highly recommended! Read more