Reviews for Popeyes Louisiana Kitchen in Waterford Twp, MI
Great food. Ordered on-line, for 11:50 pick up. The poor person working the counter was so busy. Finally I interrupted to... inquire about my order. (I had already waited 10 minutes after my time). She had not even started it. Definitely needed someassistance. Read more
Continuously disappointed in the service so after my recent visit within the past 2 hours it?s time to give a review. This is... the 3rd visit in a row over the past 2 months that that have had no spicy wings to fill a 5 piece combo meal. They said theyonly had 2 spicy pieces, so I agreed to let them fill the order with 3 additional mild wings. The side order was for red beansand rice and a biscuit. When i arrived home, I had no spicy wings, no biscuit, and french fries instead of red beans and rice. Since I live 20 minutes away I did not return. Since I have had continuous issues, and reading other reviews as well, I canonly conclude that this location is seriously poorly managed. Where is regional management and oversight? Come on people, havesome pride in your job and responsibilities! My wife?s order was correct except the chicken tenders were so thin they lookedlike fish instead of chicken. The price was seriously overpriced at $31.35 for 2 combo meals. Read more
Service was awful. Ordered 11 piece, 2 large sides, 5 biscuit meal. With 2 other sides and strawberry cheese cake. When we got... to the window to pickup order we were at window for over 30 minutes. The 2 large sides were the 2 small extra sides we orderedand box for chicken could not possible hold 11 pieces and said it was not our order. When we thought order was correct and weleft the 11 pieces of chicken was 8. Read more
We are inside. The cashier was the rudest person I have run into in a while. She was openly complaining about working and kept... threatening to leave. She moved very slowly and was complaining to us about ordering food. The manager was sitting right thereand just kept telling her that she loved him. It was weird. Food was good except the fries were cold. Read more
The absolute worse Popeyes I ever had in my life!! Chicken was under cooked. Service was awful as always. Half the staff was... outside the restaurant taking a smoke break. And I ordered 3 piece white meat, but they gave me a thigh instead of a breast. And it's super expensive now. $10 minimum for any dinner or meal. And not to mention you're going to wait at least 20 minutesin the drive thru. They won't get another dime of my money. And from the looks of things, this location will be closedrealllllly soon. They're barely hanging on. Read more
Closing is at last piece of chicken sold... In line by 8pm, three cars in front of me. Noticed the cars each sit at the speaker... for 15 minutes each then pull up to the window then pull right off. Finally my turn at 8:45pm and I went to the window becauseno one said anything at the speaker. The guy came to the window and said they are "close". Online it listed them close at 9pmand on the building it listed them close at 10pm. After talking to the guy he said they fried the last chicken at 8pm and theystart closing when the last car brought the last piece of chicken. Unless they only had ten pieces of chicken left this don'tadd up and I been in line for an hour. If you close turn off the lights, tell the cars at the speaker that and change the timeon the building and the internet........just saying. Closing is when the last piece of chicken is sold....never heard of thatclosing time before. Read more
Tenders and biscuits were A+. We ended up throwing away the fries because it tasted like they were cooked in dirty oil;... something was definitely off about them. The sandwich looked amazing but was flavorless. To be fair, we were there pretty latein the day, about 8pm or so...... Read more
I recently visited this location and was serviced by Judy. She was very friendly, thorough and made suggestions on current deals... that saved us money. In addition to great food, friendly service, and a clean restaurant, The prices for a home cooked meal wereright within our budget. I highly recommend this location and will be revisiting soon... Read more