Reviews for Tim Hortons in Pontiac, MI
The worst store representing Tim Hortons! For sure my last time visiting this branch! The drive through lady was yelling at me... today when I was telling her about my online order. Also, they are most of the time closed. Very bad drinks and foodquality! Buying coffee in the morning should make you happy! However with this branch it makes your day horrible! She wasyelling like crazy at me! Read more
I have been to this tim Hortons three days in a row now, because it is close to my work, and they are consistently out of food.... The place closes at 2. Why are you out of food at 10am? Read more
I want to give them 0 Be careful when you buy something they let you pay extra and when I am trying to correct it on the phone... they were really rough talking with me and they put me on hold for more than 7 mins and I could hear what they talking about andlaughing then I need to drive to there store to correct it because they didn?t do anything throw the phone This store and thestaff are really bad and not recommended Read more
Owners hired the rudest bunch of teenages who put no effort into anything they make and just dipped or something. My food and... drinks are always gross. This place is pure trash. Always greeted with the nastiest attitude in the drive through. 0/10reccomend this timmies Read more
I realize that post covid has been extremely different many businesses throughout the state of Michigan. However, after placing... out a take out order for a one dollar ice coffee, which was prepaid on the tim Hortons mobile app, on sat, Oct 8th, a veryvociferous woman, stared screaming at me when I went pick up the order, saying it wasn't it the system. She then said, go aheadand call the owner, pretty wild... Read more
Understaffed. Went today for a coffee. There was big line in the drive through. I went inside the store to order my coffee. The... lady was quite rude to me (I understand the frustration in handling many customers alone) another guy came from the kitchen andmentioned that I should go out and order the coffee through drive through.. I don?t understand what sense it makes to send acustomer outside and ask him/her to order via drive through Read more
The food was tasty but I went through the drive thru and ordered a BLT combo. They gave my a breakfast sandwich, when I went... back to get the food I paid for they gave me a chicken wrap, when I went to get it fixed a third time they said they ran out ofbacon and gave me a refund. The employees were nice about it but getting food wrong twice and then telling me I couldn't get theBLT warrants a review. EDIT: this is the egg on the breakfast sandwich. Eggs should only be two colors, yellow and white notthat. 1 star Read more
Donuts are fine but the operation is poor. I?m not sure where the disconnect is with your app and the location, but the only two... times I?ve used it there has been issues. 1) the store said the order never came through. 2) only half the order was showing intheir system. Also, my donuts were put bags. Read more