Reviews for Ichiban Japanese steakhouse in Pooler, GA

I suggested this restaurant for a friend’s birthday and am horrified that I did. Our waitress wasn’t able to understand us... when we ordered. Once we ordered and the waitress was serving our salad her long hair kept falling into the salads and soupswhen she delivered those. She also either turned off the cook too or didn’t turn it on like she was supposed to so when thechef was ready to cook he had to go to another table because ours wasn’t hot enough to cook the food. This made our party waiteven longer to eat. Our chef finally got to our table and burned our food. This was the worst experience I’ve ever had here. Ido not recommend. Read more

well, at least the multiple cups and glasses we got were entertaining to say the least. they used a glass water cup to put my... friends hot tea in… that seemed like an explosion waiting to happen. our sushi roll was delicious (deep fried monkey brainroll) but my entree (general tsos chicken) was terrible. seemed like one of those microwave meals i can grab at a grocery store.it was smothered in sauce and just did not have a good flavor at all. wouldn’t come back here by choice but if i had to try itagain i’d like to be able to try the hibachi (hibachi was unavailable today, not sure why) ??????????? Read more

The food was horrible, rice , shrimp , chicken and steak tasted RAW. “Yum yum” sauce was soupy and did no help it tasted... like nothing. The rice was hard. Flavorless , unseasoned meal. Read more

Gavin was our server, he was amazing! Very attentive, and knowledgeable about the menu and happy to accommodate our requests. He... always had a smile on his face and was very polite. Food was really good too. Bathrooms could use some attention which is whythe 4 stars. Was with my sister and niece for her birthday, we'd definitely be back and hope to have Gavin as our server again. Read more

This place is awesome to bring a group of friends. Especially if you’ve never experienced hibachi before. The wood was... delicious, the menu is huge and there is so much to choose from! Service was great and the food was even better. I would highlyrecommend. Read more

We got our table really quick and easily for lunch. The food and service was really decent. Our server was nice and attentive to... our needs and the food came out fast. One thing I did notice when I came in was how sticky the floors were. I also sat next tothe fish tank and the glass on the outside needed cleaning and for some reason there was on old lemon skin just sitting next tomy head. Check video. I’d come back and restore higher if those things were fixed. Read more

So overall this was an decent hibachi place to choose as our impromptu dinner. The wait was long, but they were kind of busy.... The hibachi chef we had for our group was fumbling a lot and it wasn't super exciting unfortunately. Everyone thought food wasgreat but a tad salty to some of us, and my brother's food came out kind of late. The beer was cold tho ???? and the leftoverstasted pretty great once reheated! I will also note that their bathrooms were quite nice and clean ? P.S. thanks for letting mymom charge her phone while we waited for a table~ Read more

I made my reservations a month in advance for my mom surprise birthday party with 27 family members...service and food was... great! We were allow to bring in decorations and cake and given knife and to go boxes by them. We had a great time Read more