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Reviews for Subway in Poplar Grove, IL

Sara Bailey 1 year ago
1

I will not be going back. I ordered a cold cut combo. The girl behind the counter only put one kind of meat on the sandwich. ... I mentioned that it should come with 3 meats. She told me this is the way they always make it. I thought maybe things hadchanged since the last time I had ordered one and that "combo" now meant just a combination of bologna (yes, that's sarcasm). Imean, I wasn't going to ask for additional meat at that point and get charged extra, so I just loaded up on veggies. I wasirritated when I left, so I looked online and sure enough, it is supposed to come with ham, salami and bologna. I went rightback into the store and pointed out the error by showing her a Subway screenshot of what comes on the sandwich. She didn't offerto remake the sandwich or give me the 2 meats on the side to complete the sandwich correctly. She just shrugged and statedagain that that's the way they make it. Really?!?! A little customer service goes a long way. If I had wanted JUST a bolognasandwich, I would have asked for one. Read more

Kimberly Cusick 1 year ago
4

It was good but price went up and less on sandwich unless you pay $3.29 more for a $14.00 sub.

Zachary Walker 1 year ago
5

All the workers have great energy and they are always making new bread and cookies you will always have good bread and there... soda is the best fountain soda I have ever had. Read more

taylor turner 1 year ago
1

If I worked here I would quit! I just watched a poor new girl get berated and publicly embarrassed by the lady who was training... her. She was completely hovering over her and making her mess up. After the new girl had properly already cut 2 of 3 of thebread for our sandwiches, the manager or whoever she is grabbed the knife from the new girl’s hand and cut the 3rd bread andmessed it up! The top part was so thin that it was cracked and honestly the new girl cut it better. She has no patience andshould not be training anyone! Read more

Danielle Delaney 1 year ago
3

It’s ok, Most of the time though half of their veggies are old and not very fresh.. I went there today and they had brown... lettuce and the cucumbers were bad :/ Read more

Kimberly S 2 years ago
1

Been going here for years, however this location has a new manager. She not only treats customers with disrespect, she also... treats her employees with disrespect. What I seen and encountered I will be taking my business to Jimmy Johns and Jersey Mike's.Better sandwiches and worth the price. Read more

Christopher Falzone (Saul) 2 years ago
5

They have a very friendly staff. They make your sandwich full of veggies and don't skimp on it.

Connor Linley 2 years ago
5

Been coming here quite often for lunch. Never had any problems with them. Today I particularly appreciated their customer... service, guy seemed chearful. They worked me around the big online order considering I only had one small sandwich. I was thereone time when they just didn't acknowledge me waiting for them to do the online order, that had me annoyed. Like anywhere thingschange day to day and depend on who's working the shop. But boy do they make a good sandwich! Read more