Reviews for Firehouse Subs Heritage Plaza in Port Charlotte, FL
Absolute worst wait times for online delivery orders as teenage staff stands about. This restaurant continues to ignore online... ticket times and serves in house patrons while numerous orders online go ignored. Read more
Never a disappointment until today. Order taker was unfriendly and had an attitude. I felt like I was bothering her. There was... one person making subs. Two guys had their orders placed and were already waiting when I walked in. There was a total of 4employees I saw, but only the one gal was making subs while the others weren?t in sight. I really felt bad for her. It tookquite a long time. We asked for extra BBQ sauce and it wasn?t in the bag when I got home. The bread on all three subs was driedout and my husband?s sub hardly had no brisket on it. We are soooo disappointed, especially with the cost of the subs! The otherthing is at this location we never have been asked if we want to round up to support our local EMS during the many times we?vebeen there. Being I was part of a volunteer fire department up in Wisconsin at one point we truly believe in supporting ourlocal community. I encourage the owner/management to take a step back and ask how can we improve our service? Why are wegetting negative reviews? Get everyone involved and work together as a team to continue to build an excellent business thathelps a good cause. Read more
Love the gluten free roll. Better than any other I've had. Costs way too much but worth it for someone like me with celiac and... very limited options for quick dining out Read more
Went to the port Charlotte location last night, it was very slow maybe 3 guests total. I ordered a veggie sub and ate half of it... and brought the other half home. When I get home to eat the other half there was a plastic wrapper that was cooked with my food???? (maybe a straw wrapper idk..) so that was pretty unpleasant to bite into?..pretty grossed out probably won?t eat thereagain which is unfortunate since we eat there often ?? Read more
Don't go! Seriously one of the worst dining experiences of my life, just look at my sub! You're about to spend $7 on something... and this is what you get. On top of that, the whole restaurant was consumed by smoke. I'm apparently they had no exhaust fortheir fumes. I have never had an experience like this before. I will never ever be coming back to this place!! Bake out one ofmy subs Right, but the other two were ridiculous. When you're spending $7 on something, you should expect decent food. Eventheir Coke machine was empty. I tried clicking on Coke, then clicking on Cherry Coke and it stopped halfway. Went back to getit, thought it was an error, wasn't. There were no other options besides Coke. Employee roll their eyes when I asked for hotsauce. Read more
My first visit to this location was less than something to be desired. The store was dirty along with the tables. I ordered a... meatball sub with pepperoncini and got jalapeños. If you?re going to work in a sub shop you should know the difference. I gavethem a second chance today and the service with 8 people was slow and especially during lunch hour. I took my food home and itwas missing items I asked for. Not good. And I paid $8 for something I could have made at home. Not visiting again Read more
Good food. Next time I'll hopefully remember to order my sub cold. Oops! Mac n cheese was very flavorful too.
Firehouse subs supports local fire departments and offers firefighters free food for their hard work. Step in and make it fire... loving day with the best.????#ATEAMLAMRON Read more