Reviews for Sbarro in Fort Gratiot Twp, MI
Took my kids in the mall for school shopping and we all had pizza here for lunch and ended up getting food poisoning. Been so... sick throwing up and having really bad diarrhea ???? I will be calling the health department as well. It was absolutelyhorrible. Never again will we eat here. Read more
It's been at least 7 years since I've eaten here before it was replaced... I'm glad that my favorite pizza joint has finally... came back! Read more
They had just sold the last slice of pepperoni when i walked up. I let him know it was fine I?d wait, and walked to the nearest... table in the food court about 15 ft away. After waiting for 25 I walked back up to see they had pepperoni just sitting there hadbeen done for a while by the looks of it and just asked for my slice somewhat impolitely and the guy who rung me up told me hedidn?t remember me. In the whole 25 minutes only one other customer had come. I wouldn?t touch this place with a 10 ft poleanymore. Read more
It's not bad. Not exactly amazing, but it wasn't bad. The slices are of a generous size at least, but they just weren't all that... warm. Read more
The food isn't great but not terrible. However today the lady making the cold serve food was not wearing gloves. I've worked at... a pizza place before and it is a REQUIREMENT to wear gloves when making something that does not go into the oven. I realizewashing hands often is better than wearing one or 2 pairs of gloves all day but watching her put veggies on the pasta salad withno gloves then mixing it up was appalling Read more
They say ?any review is a good review?. The owners and upper management have been told by MULTIPLE customers AND staff that... their general manager at this location is horrible, but they refuse to do anything about it and allow the behavior to continuewhile their workers are verbally abused in front of customers and mall employees. She is also rude to customers and has a nastyattitude. Not to mention the food is always cold and nasty! The staff was also PAID by the general manager to write 5 starreviews, which most have now changed to a 1 star. The staff deserves better than this. Ridiculous. Should be shut down. Read more
So disappointed! Was excited for this place to open back up and made special stop with family to the mall just to try it. Simple... slice of pepperoni and it wasn't even edible. All the cheese and toppings fell of and it was just a puddle. When I went for arefund, I noticed a low rack with several pizzas and other food already cooked completely loaded up and just sitting there. Thelower rack was inches off the floor with employees walking back and forth near it. When I asked the manager if that was foodthey were going to serve to customers she said something like "the health department says we can do that for up to two hours". Ihad no words. Maybe technically allowable, but certainly not sanitary - certainly not in line with how quality pizza should beprepared. Also the bread sticks were old and dry and the bottled beverage was warm. This was the most poorly run pizza jointI've been to in the area. Such a shame. I know its tough to staff restaurants right now, but with the place run like this, whyeven bother making the investment in opening the place at all?? Read more
This is second time we have had bad service at this location. Last time the employee had such a bad attitude we left without... ordering. Yesterday we went back and had our grandson with us. Same guy same nasty attitude like we were an inconvenience tohim. I tried to shower him with please and thank yous but he still acted like he hated his job times 10. The food was good andfresh. The couple behind us sat near us in the food court and overheard our conversation about the worker and his bad attitudeand they chimed in and said YES he was very nasty. My husband made a point to walk up to the counter as we left and said "buddy you really should change your attitude working with the public" Like I said the food was good and fresh so no complaintsthere but this guy 2 times bad experience. If it wasn't for my grandson asking for pizza we would have left this time also! Read more