Reviews for BIGGBY COFFEE in Portage, MI
I do NOT want to give one star... If you want Biggby, DO NOT GO TO THIS ONE. If you want an INCORRECT order with a side of... ATTITUDE, then this is the place for you. I placed an online pickup order, expecting my MORING coffee and instead received anAFTERNOON coffee because of the wait. We are a MORE than understanding team here with our own customer service, we are hopefulthat others in the customer service industry use the same curtesy. Overall, I am disappointed. Sincerely, The morning shift atLake Effect. Read more
Tasty cookies and coffee. I prefer Biggby's over Starbucks, especially with the price difference for certain coffees. Service... was quick and easy as well, and staff were very patient while I ordered. Read more
I realize there were only two people working but it was ridiculous that I had to wait 25 minutes for my two doordash orders... while they repeatedly served customers that came in the lobby after me Read more
My sister and I stopped here on our way back to Wisconsin for a tasty "wake me up" drink. Our barista was friendly and very... patient as we had questions. We got our coffee drink custom and it was delicious! Read more
Lynette was absolutely terrible to me and the employees working with her. She was very bossy, very condescending and slamming... everything down. She caught an attitude with the nice gentleman she was working with only because he had notified her that therewasn?t any tonic and she responded to him extremely rude. All of this IN FRONT OF and DIRECTED TOWARDS customers. I will neverreturn to this location as long as she is continuing her snarky attitude towards her teammates and customers. Read more
I?ve noticed this store always has issues. The staff is not friendly in the mornings,the girl with red hair working drive thru,... please wear a bra!! Appearance means a lot while working with the public. The drinks are never chopped and all the thick saucesare settled in the bottom of my drink. I?ll drive out of my way to have a better experience and product. As for a lot of peoplein the mornings, this is likely their first stop of their day and to have that experience is not what someone wants to starttheir day off. Management please step up. Read more
This place was clean and friendly. The service was quick and they took the order with no problems. I got the pumpkin cheesecake... latte and my wife got mocha mocha. We go at least once a week. I like to try something different every time. My wife gets a shotof espresso in her drink when she really needs a pick me up.I LOVE BIGGBY COFFEE Read more
Great tasting Frozen and Iced Mochas! Thanks for quick, wonderful service.