Reviews for Subway in Portland, IN
Staff, great. Food, great. Manager, HORRIBLE. TLDR: manager refuses coupons. No signs or nothing had to wait until our food was... made up to find out that the manager stopped accepting coupons because ?he was losing too much money.? They are gonna lost a lotmore money because I?m not going to that one until they change. If it was any other time, we would have had no choice but tocancel our whole order (3 footlong sandwiches, wasted). Bonus: I just heard while writing this that the manager used to havesigns but has them taken down. Shady, greedy?.. Staff tried to warn us but the manager wouldn?t let them. I hope he enjoyed thatextra 8 bucks the coupon would have covered bc it?s the last he will ever get from us. Read more
The employees here make the sandwiches the way my daughter likes! They are amazing and fast!
Worst customer service ever experienced in my entire life! Would not speak to me or help me at all when I had a doordash order.... Would never ever recommend coming to this subway. Read more
This store has really gone down hill. The staff just dont care and throw subs together. It is also not very clean in this store.... The bread selection is always just white or wheat cause bread isnt being made and they are always out of everything. Wont becoming back to this store. Read more
The town isn't great, but the Subway may be the bright spot. They have an up and coming Assistant Manager named Comet Garlinger... and she will treat you right. She is a little loud and annoying but means well and is very friendly. Make sure she gives you afull footlong and doesn't try to sneak in any of that 11 in bread. Read more
My wife and I have been coming to this Subway here in Portland IN for several years. It always has very good, polite, prompt... service. The place is always clean. And the food always fresh and delicious. Cheapest meal anywhere that definitely fills me up.I usually get a 6 inch sub. If my wife and I want the same thing then we get a foot long and then make it a meal with chips anda drink. Where else can u get a sandwich with whatever u want and whatever u want on it and however much of each add on u want.Made fresh in front of u. Not some unidentifiable processed meat made how they want to make it. It used to be Burger Thingsmotto...' have it your way '. They don't even ask u anymore. Read more
Would give 0 ? if I could. Update:: I received an email from a Teresa Sargent. I was offered to have the order remade at no... cost. I called today 12/23 and was told that I was supposed to come in yesterday. It had to be done by yesterday. The lady hada very rude tone. I asked if I could speak to a manager because the email I received did not say I had to pick up the order byyesterday. The lady said I am the manager. I was shocked. She is so rude. No customer service skills whatsoever. I told her Iwould contact corporate and her tone changed to friendly. I hung up on her. If you don't like your job get a new one. Thisstore is a joke rude staff and managers. Also could use a good deep cleaning. They mess up orders then act bothered when theyare supposed to fix it. Do not recommend this Subway. Manager needs serious customer service training......... Placed a pick uporder for the Baja chicken bacon melt. When I got home I removed the food from the bag and it was steak. No chicken. No bacon.The whole reason I ordered it was for the chicken and bacon. Very disappointed Read more
Employee was left by himself after less than 2 weeks on the job. He did a pretty good job of getting our 2 sandwiches done... correctly but 1 new employee should not have been left alone Read more