Reviews for Jersey Mike's Subs in Portland, OR
I asked for a regular #13 with bacon and everything but jalepenos and pepper spread very politely , the young man making my... sandwich couldn't grasp I didn't want it "Mike's way" he continued to make the sandwich "Mike's way" without bacon amd told meif I don't like the sandwich I can just leave . So I did , while walking away the guy was screaming , literally screaming at meto get out and told me I'm not welcome anymore! I said cool man and left. It's a pitty that this kind of employee and customerservice is allowed to happen. Lost a long time customer for this one . The whole I don't want it Mike's way thing seemed totallyforeign and he seemd extremely confused over a simple order. Pretty dissapointing as I was in remote alaska for 3 monthsdreaming about this sandwich . This happened on 10/9/2022 @ approx 4:45 pm . Read more
Overall, I love Jersey Mike's food but this location consistently has problems. Over a six month period, I've seen people lock... themselves up in the bathroom and shoot up, passing out for more than 30 minutes. I've seen methed out people harassingcustomers. This weekend was the last straw. The guy adding toppings was a massive bottleneck with 4 other employees standingaround just watching him add 2 pickles at a time, shake the seasonings 20 times, spread the mayo at least 5 times and nobodystepped in to help move things along. Add to this he didn't make the club correctly (had to be told to add the bacon). At least3 people left after the line barely moved in 20 minutes. I don't expect the teenagers working there to resolve these issues.The crux of the problem seems to be a lack of managers working during busy weekend times to keep service functioning well whichtells me the franchise owner doesn't want to pay to have a manager on staff. Read more
The guy at the counter was apathetic and rude..didnt know how to grill bread, was trying to grill the bread with dressing on... it...that doesnt make any sense, then when i suggested oil for the grill he sloppily poured out half the container about to soakthe bread. He didnt bother cutting the sandwich in half and was not trying to provide good customer service to me at all. It wasan awful experience, he obviously hates his job or thinks people are underserving of what they are paying for. Read more
Been here many times. This place used to be fast and have friedly diverse workers. I guess all the good workers have found a... better paying job with good supervisors some where else. Now you get MacDonalds customer service. Read more
My son and I had gone to Jersey Mike's today for lunch. While I've eaten here before, the establishment was FILTHY today. From... the glass doors covered in greasy fingerprints, the order counter littered with bread, lettuce, onions, and everything else. Thefloor was covered in dropped food, empty wrappers, cheese... there were 3 workers.. and there was only one person at a table and4 people in front of us. We turned and around and left. I was not about to eat anything from this establishment based on thedisgusting mess I witnessed. Read more
Had the most horrific experience here. I was just kicked out of the store because my toddler was crying? The woman came up and... very rudely asked us to leave, we had JUST sat down. She was very impatient. I had four hungry kids and my elderly mother withme who were all very hungry. She wouldn?t even give me time to try and feed my toddler to calm her down. Earlier while we wereordering food she was rude to us and very rude to the man behind us and reprimanded a coworker of hers in front of all of us. Ihad even left a tip on my order. I never created a scene. I was always very friendly and nice while ordering and receiving myorder. My family was just a very run of the mill family. No one misbehaving. Very much regretting my tip and my big order. Ididn?t know Jersey mikes wasn?t family friendly. Now I do! UPDATE: got a response from the manager, it was a very defensiveemail, he doubled down on the event and placed blame on me. The email also was not an accurate description of what occurred buthe obviously doesn?t care. Don?t bring your family here. Read more
I'm a first timer and it was fantastic. We had a #3 and a #13, regular size. Huge sandwiches and ample toppings. The shop is... clean and the staff friendly. Read more
Ate here 10/15/22 in the afternoon. Store was really filthy. Garbage overflowing, tables all covered with food smear, no TP in... the bathroom, etc. Poorly managed. As we left noticed the side window gave full view of the kitchen...wish I hadn't seen that.Super dirty! Yikes. Read more