Reviews for Jupiter Hotel Portland in Portland, OR
I used to live in Portland so I came back to visit for a wedding. The bride and bridal party was all staying at the Jupiter so I... booked my stay here to be near them. I'm familiar with the area and have passed by the hotel many many times while I livedhere. The hotel staff was wonderful. Ian checked me in and out and provided all necessary information, and was incrediblywelcoming and pleasant. It's also in an ideal location on the East side, but close enough to the West side/downtown if youwanted to venture there for some touristy things. Provided discounts with local businesses. However, there were quite a fewthings that could have made our stay more enjoyable. First, I had NO idea that the Jupiter Original is just a motel that wasslightly renovated to look "hip." The website barely hints at this information so I was unpleasantly surprised. The Jupiter Nextappears to be an actual hotel, but I cannot believe how much it cost to stay in a decorated motel room!!! I would not be asupset if it had been significantly cheaper and I knew it was motel-style but the room was damp, old, and small. I felt dirty theentire time I was there. There was no closet, just a couple hangers on studs in the wall. My boyfriend could barely hang hissuit for the wedding, and then there was no iron but the front desk was able to provide a steamer. Additionally, the websitelists 2 options for parking (outdoor lot for $15/night and underground garage for $25/night), and I was provided a parking passupon check-in without realizing I had not gotten the option of choosing outdoor or indoor parking. After receiving the bill, Irealized that they had by default given us underground parking for more money when I would have chosen the lot. I honestlywould not stay here again. Maybe the Jupiter Next if I were able to actually see the rooms before booking, but it's just notworth the money. Read more
Excellent, vibey, cool hotel. Loved the room, beds were comfy, staff was excellent. Great experience. Love the ?local hookups?... card they give you at checkin (deals w/ local partners). Unfortunately I had to take 1 star off because as a hotel that hostbands on tour very often? how do you not have an on-site laundry? Read more
nice hotel with great service. i ordered flowers and bottle of wine while I booked it. the flower is gorgeous. for my wife's... birthday. she loves it so much that holding for the next 4 days untill we get home. 1star off because the hotel itself is bitold. but they have Jupiter NEXT which is newer. Read more
My room had a David Bowie mural. The bed was extremely comfortable. The room itself was a bit small, but overall a good stay.
Oh My.....I should have listened to my gut when reading the reviews. This is a hotel specifically designed for generation Y and... Z, not really for adults travelling on business. It's a see and be seen hotel that looks great on the outside, until attentionto details are needed and go unmet... Lobby is chic and cool, but the rooms are designed on a budget, like Ikea salesection......you can hear EVERYTHING through the very thin walls, floors and ceiling. Every time the toilet flushed in the roomnext to mine, i could hear the plumbing in the walls, along with every conversation from the rooms on either side of me. theymust have run out of money when designing the shower as the shower head is on the wrong side of the wall and sprays water outinto the bathroom flooding the entire space. No shower door, just a flimsy shower curtain that does not reach the floor and apeel and stick thin pad meant to keep the water in. no coffee in the room, no phone in the room, no breakfast in thehotel. The front desk watched me struggle with all my bags trying to unload from my car and never offered to help. No one tohelp with bags at all. No concierge. In fact, i don't think i saw anyone over 23 years old in the hotel. Which explains thecomplete disinterest in customer service. the breakfast place next door was well designed, but had very limited options...couldnot make an omelette, and had no fruit or yogurt. no expresso machine. No desk or desk chair whatsoever in the room, so i hadto work on the floor with my laptop the entire time. Parking was 2 blocks away in an unsecured open-gated lot next to homelesscamps. when checking out, they would not help me with my bags. When checking in, i was greeted with "next in line, your ID?"not "welcome to the jupiter hotel" i was told numerous times that the restaurant and bar are not owned and operated by thehotel...ummm.ok? what a waste of over $450 Read more
Room was spectularly clean and well maintained. Staff was friendly and easy to work with. Two points of improvement, the... aboveground parking was a littlw tricky to find, and I booked the Jupiter Next and I got put in the Jupitor. Still overall asolid quality hotel Read more
It should be made aware to the temporary tenants that you can hear every single movement above you and in the hallways at all... times. I brought my three month old here and not only was he woken up 3 separate times from loud stomping and people opening andclosing their doors but from a phone call made by the front desk at 11:30pm that was made as I was walking to get water and warmup a bottle that the down stairs neighbors kept hearing excessive stomping. By the end of the experience it felt like arequirement to be laying in bed to stay here past a certain time at night rather than being able to meet my basic needs bygetting water or using the restroom in a room I paid upwards to $300. On top of that the the light in the bathroom were nonefunctional along with the lights by the sink. It was all a very subpar experience. I wouldn?t recommend this hotel to anyone orthe restaurant downstairs. Read more
My partner and I really like this place. The lounge in gorgeous and while the rooms are underwhelming the whole vibe is hip and... cool. The hotel has a small penthouse hangout balcony that has good city views and it?s in a really fun area of town. Read more