Reviews for Scoops Ice Cream & Cafe in Portsmouth, VA
Ice cream AND food AND good service? What more do you need! Highly recommended!
Spent time finding parking for two cars to walk two blocks with toddlers in our arms to realize it was closed when it said open... online. Thanks? Read more
If only no stars was an option... Half of the menu options were unavailable. So I ordered the chicken quesadilla. After waiting... 10 minutes, the server told us, ?sorry, the tortillas are moldy. But I can call my boss to pick some new ones up at the dollarstore.? A few things... ...if you only have 8 menu items, and 2 of them have tortillas, how do your tortillas gomoldy??? ...and why are you getting tortillas at the dollar store??? I declined (I also declined the chicken salad, heavenhelp me) and ordered the soft pretzel. 15 long minutes later, it was ready, but it wasn?t soft. And the bag of potato chips Ibought had about 5 chips in it. Meanwhile the can of Diet Coke was great. Moral of the story: go to Jimmy Johns down theblock. Read more
Great place and very friendly staff. I was very grateful and impressed with Brandon working behind the counterwhen visiting... there recently. We got there just as he was locking up, but seeing the disappointment on my kids' faces, he reopened to givethem their ice cream. The ice cream was delicious and he was so friendly and courteous. We will be sure to return each time wevisit the museum next door. Read more
Best ice cream I have had in a long time. Since Friendly's left the area, I have been searching for a new ice cream place with... good tasting stuff. I've tried many places, but none like this. The flavor was good. So was the service. A good small localspot. Read more
Surprisingly this little shop was not on Yelp. It's conveniently located beside the Children's Museum of Virginia. After an... afternoon at the Children's Museum in Portsmouth this seemed a logical choice to get ice-cream. The museum offers no snack areaand everyone was ready for something to bridge to dinner. Parking is by street, or nearby parking garage that's free. Iutilized the garage and found it clean. The walk up to the business was tidy Scoops offers ice-cream, pizza and bottled drinks.So it's kinda perfect for the location. Their are a few tables and a restroom. Everything was clean. They offer Hershey'sice-cream which to me is low quality. They had a nice selection of around eight flavors. You can choose from two types of conesand different bowl sizes. Prices for the quality are steep in my opinion. My order a waffle cone of Birthday Cake. My daughtersame with Chocolate. Total $5.96 w/o tip. The ice-cream was overly soft to the point of close to melting immediately. Thecashier was nice enough. He worked with a female who scooped. Assuming a husband/wife operation. I would return if in the area,but there are better area alternatives. Read more
I give it a two stars because the customer service was just that bad. First the employees had an unwelcoming demeanor, then she... asked me what kind of cones I wanted twice and still gave us the wrong ones. What bothered me the most was as I was making myorder a group of 5/6 children and adults walked in and her response was ugh seriously they don't need ice cream. I get havinglong days but it's best to keep your comments between yourself and your coworkers. Read more
The floors are beyond disgusting & so are the bathrooms. You can tell they havnt cleaned the toilet in over a week... ???????????????????? Read more