Reviews for Thai Cuisine in Potsdam, NY
Immense disappointment. The restaurant used to be phenomenal but here they are now over charging for pre-made, previously frozen... cuisine. They are not making anything from scratch as far as we can tell from our visit this evening. "We have been out of crabRangoon, Thai tea, Thai coffee all week." If you know the preparation for any of these items, you know how ridiculous thatstatement is. Paper plates, plastic utensils. What a disgrace to Banna's legacy. Now an overcharged, underwhelming experience. Read more
I order takeout from here quite often. Drunken noodles 10/10, so good! Always hot and fresh. Crab rangoon - always hot and... fresh, too! Gave the thai iced coffee a whirl, wasn't that great. I really wish they would do delivery though! Update 9/17/22:it seems they have new ownership - updated menus (with higher prices which is understandable given the price of everything hasrisen), new staff and now they put wide noodles in the drunken noodle.?? they didn't reflect this change on the menu so if youhaven't ordered in a while - heads up, your old faves may have changed a bit! The guy running the cash register was wicked nicebut you can tell the wait staff isn't doing their job and it's falling back on the cashier. When I was waiting for my takeoutorder, the waiter was standing behind the cashier on his phone. 5 people came to the register from the didning room while i wasthere. One who had an issue with her food being made incorrectly, one who needed napkins, 2 who just needed takeout containersand another one about getting water. The poor guy up front was doing EVERYTHING! He was very kind, helpful and efficient.However, please hire better waitstaff. The waiter there wasn't doing a good job (or any job it seemed) at all. Read more
I love Thai food ! I used to love this place 10 years ago but it has changed dramatically. The current chefs don?t seem to have... the skills to produce dishes on the large menu. They have adopted a cafeteria style dining room where you buss your own table.My suggestion is reduce the menu and work on improving those dishes. Read more
Done in or take out is available. Seating outside overlooking the river is open as well (late June 2022). Dine in is ordered... at the entrance and brought to your table. Read more
My wife and I discovered this place sort of randomly tonight and, seeing where we haven't had Thai food since moving to the area... a year ago, decided to give it a try and.... WOW! It's a little different in that you order at a counter and then the food isdelivered to your table. I thought it was a little odd, but it actually worked out really well. The food came out withinseconds of it being done cooking! The entire staff were friendly, welcoming and they definitely know the menu, which washelpful for us as we had a hard time choosing. We started out with fried pork dumplings and they were amazing! We've alwayshad a ginger sauce with dumplings at other Thai restaurants we've been to, but the sauce here is absolutely perfectly pairedwith the dumplings. The dumplings were filled well, perfectly fried and were great on their own - but with that sauce, theywere elevated to a whole new culinary delight! My wife had a mango curry (not my thing!!) and she said it was very, very good. She liked that the mango was very fresh as were the vegetables. She added chicken and said that there was a lot of chicken! She also had Thai iced tea and proclaimed it delicious. I ended up choosing pad Thai, which kind of felt like too much of asafe choice. But, having never been here, I wanted to try something that I knew how it should taste as I've had it in manydifferent Thai restaurants. It was spectacular!! It was the best pad Thai I've had in a very long time, way beyond what Iexpected and chock full of chicken. Not at all greasy, very fresh tasting and very satisfying. The portions were generous andwe thought the prices were reasonable, given the quality of the food and the amazing service. The restaurant was recentlyremodeled and has a really nice, welcoming vibe. We didn't notice the patio until we were eating, but it overlooks the riverand looks very nice. After living in the area for a year, we have definitely found our favorite restaurant - can't wai Read more
Sometime was burnt/ charred in my food!Nothing in my meal is grilled! The red curry chicken is bland. Majority of it is green... beans, minimal chicken in the order. The rice was okay. They only serve dinner portions for lunch time now, 15$ for bland redred curry veggies with a small amount of chicken. Not satisfied with the food. Staff was nice Read more
I ordered the Won Ton Soup and Low Mein - both were fantastic, and nice & fresh, which goes a long way with me! (You can see the... fresh veggies in the photos.) When I picked up our order, the place was very busy so you can tell they're receiving/filling alot of orders - and rightly so! Very, very good! Read more
First, the food is almost always very good here. Today I?m giving it a single star because of the service. We ordered 4 take out... meals and apps. I ordered on line at 4. Expected pick up was 5:05. We got there at 5. At first they couldn?t find my orderbecause it came in with someone else?s name on it (or so they said). At 5:10 they told us they were out of the ingredients forone of our meals, so we gave them an alternate. They said it would be an extra 10-15 minutes. We waited and waited and waited.The rest of our order sat on the counter getting cold. Around 5:30 we asked how much longer it would be. After another 5-10minutes our order was complete. I made no further comments on the lateness of the order, but I wasn?t smiling as we left. As wewalked out the door, the counter person said loudly that we don?t need to come back if we?re not happy. Such an inexcusably rudething to say for an $80+ order that we had to wait so long to get. The on line order has all my information so theycould Contact me if an item couldnt be fulfilled. Very disappointed in the rude behavior. Read more