Reviews for Dunkin' in Poughkeepsie, NY
Usually the customer service is great but yesterday in drive thru and today both a male and female who took my orders have been... extremely rude. Other than that everyone else Is nice and food if great. Read more
Terrible service, the employees see you standing waiting for somebody to take your order, and they keep talking ,ignore you, ... like nobody is there.....plus they don't always have full selection of donuts... Read more
Nice Dunkin' Donuts. As with most, they prioritize the drive thru over walk-ins. There really isn't a place to sit down in this... shop as there is a gas station and a convenience store attached. Parking can be tight and exiting west onto route 44 can be verydifficult most times of the day. Read more
I drive through this morning to purchase coffee snd breakfast. Got to the window to be told they do not take Apple Pay and that... they haven?t been taking it for several weeks ! Liar,?liar I?ve been my Apple Pay every other day at this location ! I?m goingto report this to the BBB! Poor service and customer service was lousy ! Read more
Waited in drive thru line for 20 minutes after ordering from the app. Ordered a latte with mocha swirl, received a large hot... chocolate instead. These people can?t do anything right. AVOID. Read more
This was an easy 2 star to give. From the drive through girl telling me to "hold up" on my order to her passing me over to... someone else. It gets better. While waiting at the window for my order one of the staff members dropped a bag on the floor,complained and then DUMPED the contents of the bag into a new one. Nice! Can't complain about the food, that was the good part(unless my food was dropped before I could see it LOL). Going to recommend that people go to a different DD. There are othersnearby. Read more
Love this Dunkin Donuts! The staff are very friendly and polite. They also make the best iced lates ever! And they always... remember me and my order. Very Professional, and Excellent customer service! Read more
I get the pumpkin spice with cream n suga not bad not bad at all