Reviews for Giacomo's Pizza in Poughkeepsie, NY
Best pizza ever! Me and my son enjoy coming here once or twice a week. Even if I don?t get anything just for him. It?s always... fresh! Sauce is great ???? plus quiet ???? atmosphere?. Do wish they had the TVs on but other then that I give them a9/10! Could be cleaner at times. But overall it?s my go to spot! Read more
Giacomo's has great pizza. More importantly, they have FRESH pizza, all the time. A lot of pizzerias will only have fresh slices... during peek lunch hours. Giacomos has never let me down in that regard. I love them for that Read more
Ordered a large pie and a chicken club with no mayo i repeated no mayo when she read the order back to me. Picked up my order... has mayo honest mistake right.S o i call and am told that their might have been some on bacon and the cook the made the ordersaid theu didnt put mayo. I tell her i dont like mayo i lnow their is mayo on this sandwhich. im told bring samdwhich back sothey can check to see if their is mayo on the sandwhich. When i bring the sandwhich in she takes it to the back and comes backand tells me we making a new sandwhich. No apologies or acknowledgement. I asked for a refund because after basically beingquestioned and double checked about tge fact their was any mayo i did not want the sandwhich. I asked to speak to manager tofinf out i was dealing with the manager the whole time. Food is good customer service just sucks they might be able to have nocustomer service their because of all the marist kids but i will never be gling back to this location. And make sure you checkyour food before you leave Read more
You don't get full table service if you dine in. It's more of a get your food at the counter and sit down. Didn't stop them from... asking for a tip. Lazy staff. They watched me throw out my dinner untouched and didn't even ask how it was. Both spackenkill andWappingers have better service. Spend a few more minutes in the car and get a better experience. Read more
Best Pizza ???? Ever!!! The staff is super nice and attentive!! I never had to wait and ask for assistance.
In speaking with the owner, he refunded the overcharges and apologized. He is short staffed and training new employees. For the... past 12 years I?ve spend at least $100 every time I order take out from this location of Giacomo's Pizza, across from MaristCollege, in Poughkeepsie, N.Y. On May 20, 2021, Thursday night at 8:20 p.m. I called in an order. Took the girl 4 times to putmy credit card number in!! Usually they wait till I get there to run my card. I was told it would be ready in 25 mins. Gotthere in 25 mins and called as planned. Guy tells me they are closed. I told him I ordered and paid my money so I want myorder. He fought with me and I asked for the girl Debbie?, the girl I ordered with on the phone and she said it wasn?t readyyet and she?d being it out to my car. I waited another 20 mins, not great but I understood. No big deal. Girl came out withthree boxes and placed them in my car; curbside, contactless, and I gave her a $3.00 tip! When I got home I opened the boxesand only one pizza was correct. I did not get what I paid for with the other pie. I ordered two large pies, Create-Your-Own,with three (3) toppings. I paid close to $25 each for pie. The second pie was a small pie with hardly any topping on it andfor sure no sundried tomatoes or mushrooms, just a few artichokes. No sauce and it was terrible. Please See pictures attached. I'm extremely upset as due to covid and being handicapped I don?t go out often so this time I ordered two of the same pies andgot only one correct sand paid for the two special pies!!! I was ripped off. Also, I ordered six veggie pinwheels and they didnot give me the dipping sauce that usually comes with them. I did ask to for them to add mushrooms to the 6 pinwheels but theywanted to charge me $6.00 so I cancelled the mushrooms. I want my money back or I want the pizza pie I ordered and paid for. Did this place change owners? The previous owner (Kevin?) would never let this happen. If Read more
I ordered a spicy chicken Sicilian with fries. The representative on the call told me to expect my order in 45 minutes to 1 hour... (sounded a big long). You can imagine my joy when it was delivered in just under 30 minutes. And it all tastes great! Read more
This place is full of youth; educated ????college ????students ;where it makes it fun & rejuvenate?s ????yourself ¡GIAMMO?S... pizzeria no1 can BEAT! Their ???? is outta sight ?whoop ???????? whoop ???? My fav. Is Gradma?s slice BUT the Bacon ???? & Ranch?????s slice is The ???? C?me on Ova U won?t regret ? Buen Provecho ???? ? Read more