Reviews for White Castle in Powell, OH
Associate at drive thru today said up front, we only have 2 people working today. I immediately knew their challenge. These 2... associates worked their best and was filling the orders. Today is 10/25/2022. Read more
Do not eat here unless you want to get sick or choke on a hair. I found a black hair about 3 inches long in my sandwich and the... water tasted like mold from them obviously not cleaning the machines. The establishment was absolutely disgusting too I shouldhave took the appearance as the first warning. I can't believe this place isn't shut down. Will be calling corporate! Read more
Should not have to wait in drive through at a White Castle for 25 minutes!! They did give us a $5 coupon for waiting, but... still..... If you are going to order a crave case, do us all a favor and don't order it at the drive through! Read more
Manager was rude. Stood at the counter for more than 10 minutes before anyone even acknowledged us. They kept taking drive thru... orders. Then when they finally did acknowledge us they told us it would be a 20 minute wait. She also locked the doors to thedining room. ???? Read more
This spot is a gem! The people on staff are all super sweet and they took good care of us! Everything was super hot and... delicious and our service was absolutely excellent! If I'm ever in the area, I will definitely come back! Read more
This is literally one of the best fast food experiences I've had. The first time I went , the food and the service was... delicious. The second time we ordered online and they were out of something so they CALLED me to offer a replacement item! I'mso impressed ! Read more
Heather working the register was amazing! She was kind & funny while also getting orders out fast. Well done!!! ????
We started our White Castle adventure today @1130. Each time we pulled to drive thru, 1130, 1146, 12 pm, “I’m sorry the... wait is 15 min”. So sorry we’re too busy. Owner operator, time to figure out that the customers are trying to give youmoney but poor management and execution are in your way Read more