Reviews for Arby's in Prestonsburg, KY
You always have to wait at least 20 to 30 minutes on your food and then when you get it it's cold ,then they give you coupons... for a free small milkshake or a small drink ,then when you try to use them there milkshake mechine isn't working come on Arby'sin prestonsburg could do better you can wait a month or two and go back and it's always a wait time there ,don't think I will goback there for a while Read more
Wanted the new fish. Out of fish. Turkey sandwich, out of turkey. I said then give me the Ruben. Out of sour kraut.. I said... never mind I'll just go to a restaurant that has food. Read more
Good flavor, but slow, an my burger was cold an they forgot my bacon, I backed back up the window girl told kitchen but they... argued so she showed em an the gave me one piece lol, window girl was nice though, currently driving back do to the missing beefan cheddar ????. Atleast the window girl corrected it with no issue ????. Read more
Ordered caramel cinnamon shake. Taste like a vanilla shake with whipped cream and a dash of cinnamon. No caramel. Paid $3.19... for this. Then while sitting trying to eat, the young kids working were yelling at each other quit loud and twice a young manyelled out the "f" word. I understand kids are kids but they had customers inside dining and people in the drive thru. I alsohad my daughter with me and I was embarrassed for her. Please educate your staff on the proper way to act when customers arepresent. Read more
This restaurant was absolutely dirty, we had to ask staff to clean it and the cashier gave us attitude and it took 20 minutes to... get our food.Hopefully they where having an off day. This place usually isn?t like this. Edit:And I appreciate the ownerresponding to posts but your employees have to give you a receipt to provide the feedback you want! Read more
My wife and I went there around 9 tonight. We didn't know if it was open do to all the outside lights being off. We gave it a... shot and went in, didn't seem like anyone wanted to take our order, they where to busy trying to do what looked like to bepre-closing but when we finally did get to order and got our food the roast beef was cold and dry, the curly fries was cold.This place has gone downhill, not as good as it use to be. My wife and I should have just left and went somewhere else where ourbusiness would have been welcoming. Read more
I paid over $8 (including tax) for a new Petite steak filet sandwich (Steak and Bacon melt). When I got home and opened up the... box, it was actually a slab of breaded chicken with what I assume is corned beef or roast beef on top (with barely cooked baconpossibly). There was no sauce on it either, so the question here is what kind of sandwich is this? It's definitely not a steakand bacon melt, but I don't believe it's any other sandwich on their menu either. There was no cheese or sauce on it, either, soit's not a cordon bleu sandwich. Other than that... I think they just tossed anything on bread and gave it to me. Very unhappy.I was originally going to take it back, but went ahead and ate it. I won't be ever going back to the Prestonsburg Arby's.Apparently they don't know the difference between steak or chicken there, or what's on any of their sandwiches, so I'll just goahead and find another Arby's the next time I pay over $8 for a fast food sandwich. Maybe they'll at least get the right meat onthere. Read more
Online orders are always ready when you arrive. Great food and staff.