Reviews for Vitale’s Pizza Cellar in Princeton, IL
Really pains me to write a post like this when we all take such pride in our community? tonight we went out to eat at Pizza... Cellar.. had a family member come in from out of town and wanted to have a little family dinner.. had 2 members waiting onmyself and my son to get there for about 20 mins.. I personally took a little longer to order not knowing what I wanted but Iordered a beer and was polite ordered when I was ready? an hour or so goes by our food comes out at multiple different times?it?s all cold barely luke warm cheese not melted.. we mentioned it to the waitress she apologized said they?d remake it.. okaycool that?s fine? she comes back out 5 mins later with it all? ummm okay all of this meal was prepared in 5 mins?? Where is thefresh oil on the fried products? Why can I break a mozzarella stick with my fingers ?? Bc the cheese is cold that?s why.. allthese items were ?warmed? up not REMADE like they said they would be.. if our entire meal was brought out in 5 mins aftercomplaining of it being cold.. why did It take over an hour the 1st time?? After telling the waitress idk if you didn?t put theorder in or who?s fault it may be it?s unacceptable and we?re not paying for a ?warmed up meal? that took over an hour to get..the supposed ?owner? came out and was absolutely rude and when she didn?t like what I had to say she told us to leave afterblaming us for taking a long time to order? that?s okay we should?ve never brought business to your establishment in the 1stplace.. I left money for my beer and left? I?m sorry maybe someone was having a bad day but after working a 12hr shift wantingto enjoy a meal with my family from out of town this just was unacceptable and we won?t be returning Read more
They served us a burnt pizza. The outer crust was black and the bottom was like cardboard. Whom ever made this pizza knew it was... obviously burnt! They just lost my business! Read more
They served us a burnt pizza. The outer crust was black and the bottom was like cardboard. Whom ever made this pizza knew it was... obviously burnt! They just lost my business! Read more
On Thursday, Sept. 22 we had a pizza which was very greasy n crust was burnt. We ordered lasagna to take home and it was very... salty and dry. You couldn't even pick out the noodles it was so dry..worst lasagna we ever tried..wasn't edible..we were sodisappointed to say the least..we were there about 7 p.m... Read more
On Thursday, Sept. 22 we had a pizza which was very greasy n crust was burnt. We ordered lasagna to take home and it was very... salty and dry. You couldn't even pick out the noodles it was so dry..worst lasagna we ever tried..wasn't edible..we were sodisappointed to say the least..we were there about 7 p.m... Read more
Very good pizza. Server worked very hard and kept a smile the whole time.
Very good pizza. Server worked very hard and kept a smile the whole time.
Some of these reviews are way too harsh but what would you expect from pizza experts. I don?t live in Princeton I visit and I... try to support mom and Pop pizza joints. I spend most of my money on pizza here. Not Chicago Tavern pizza but I haven?t found abetter pizza in the Princeton area. I like their sauce slightly sweet. If they could figure out how to make the crust a bitcrisper it wouldn?t hurt them. I prefer getting served by the younger waitstaff versus the lady that owns this place. Read more
Some of these reviews are way too harsh but what would you expect from pizza experts. I don?t live in Princeton I visit and I... try to support mom and Pop pizza joints. I spend most of my money on pizza here. Not Chicago Tavern pizza but I haven?t found abetter pizza in the Princeton area. I like their sauce slightly sweet. If they could figure out how to make the crust a bitcrisper it wouldn?t hurt them. I prefer getting served by the younger waitstaff versus the lady that owns this place. Read more
Took nearly an hour to be served and waitress never asked how the meal was or how we were doing. The pizza was a thin crust and... the crust was hard and chewy, will not be back anytime soon Read more
Took nearly an hour to be served and waitress never asked how the meal was or how we were doing. The pizza was a thin crust and... the crust was hard and chewy, will not be back anytime soon Read more
The pizza is good but watch out for the ingredients they use in thier pizza because objects may inadvertently get placed in your... pizza. My grandson bit into a pepperoni pizza from pizza Cellar and pulled out a bread tie. The funny part is that the lady whotook the call from our daughter in law about the bread tie in the pizza accused my daughter in law of placing the bread tie inthe pizza herself to get her money back. My daughter in law didn't pay for the pizza. Johanna and I did because we have thegreatest daughter in law, son, and grand kids in the world. Who make us proud grandparents. I am not surprised by theaccusation from the pizza Cellar because this place supported the President of Citizens First National Bank and if you google ityou can see how that all turned out. Read more
The pizza is good but watch out for the ingredients they use in thier pizza because objects may inadvertently get placed in your... pizza. My grandson bit into a pepperoni pizza from pizza Cellar and pulled out a bread tie. The funny part is that the lady whotook the call from our daughter in law about the bread tie in the pizza accused my daughter in law of placing the bread tie inthe pizza herself to get her money back. My daughter in law didn't pay for the pizza. Johanna and I did because we have thegreatest daughter in law, son, and grand kids in the world. Who make us proud grandparents. I am not surprised by theaccusation from the pizza Cellar because this place supported the President of Citizens First National Bank and if you google ityou can see how that all turned out. Read more
Ordered delivery at a local hotel while we were on vacation. I ordered ravioli but received tortellini (which is not on the... menu) with watery, flavorless pasta sauce, I also ordered fried pickle spears for close to 7 bucks and received picklechips....someone needs to tell the owners that what they have listed on their menu is what they are supposed to serve, not a"like" product. Also their spagetti reminded us of the cheap kind they served in school. I know times are tough with covid butmy pasta sauce had so much water added that I poured a cup of it out of the bottom of my container and there was zero seasoningadded to my dish. My other family members enjoyed the lasagna. Read more
Ordered delivery at a local hotel while we were on vacation. I ordered ravioli but received tortellini (which is not on the... menu) with watery, flavorless pasta sauce, I also ordered fried pickle spears for close to 7 bucks and received picklechips....someone needs to tell the owners that what they have listed on their menu is what they are supposed to serve, not a"like" product. Also their spagetti reminded us of the cheap kind they served in school. I know times are tough with covid butmy pasta sauce had so much water added that I poured a cup of it out of the bottom of my container and there was zero seasoningadded to my dish. My other family members enjoyed the lasagna. Read more
Really pains me to write a post like this when we all take such pride in our community? tonight we went out to eat at Pizza... Cellar.. had a family member come in from out of town and wanted to have a little family dinner.. had 2 members waiting onmyself and my son to get there for about 20 mins.. I personally took a little longer to order not knowing what I wanted but Iordered a beer and was polite ordered when I was ready? an hour or so goes by our food comes out at multiple different times?it?s all cold barely luke warm cheese not melted.. we mentioned it to the waitress she apologized said they?d remake it.. okaycool that?s fine? she comes back out 5 mins later with it all? ummm okay all of this meal was prepared in 5 mins?? Where is thefresh oil on the fried products? Why can I break a mozzarella stick with my fingers ?? Bc the cheese is cold that?s why.. allthese items were ?warmed? up not REMADE like they said they would be.. if our entire meal was brought out in 5 mins aftercomplaining of it being cold.. why did It take over an hour the 1st time?? After telling the waitress idk if you didn?t put theorder in or who?s fault it may be it?s unacceptable and we?re not paying for a ?warmed up meal? that took over an hour to get..the supposed ?owner? came out and was absolutely rude and when she didn?t like what I had to say she told us to leave afterblaming us for taking a long time to order? that?s okay we should?ve never brought business to your establishment in the 1stplace.. I left money for my beer and left? I?m sorry maybe someone was having a bad day but after working a 12hr shift wantingto enjoy a meal with my family from out of town this just was unacceptable and we won?t be returning Read more