Reviews for Subway in Prior Lake, MN
This place needs to close down. They have horrible employees and horrible food & service. I used to go here all the time and it... is gross now. Last time they used a microwave to heat my food. This time there was a hair in my sandwich and they forgot to putham on it. Apparently reading is too hard too. Read more
They have improved 1000% at this subway. Used to be long wait poor service by young folks who could care less. Now has changed.... 1st when you order thru drive thru its on a touch screen so it goes faster. It was east to use. And helped line moved faster aswhen you got to window all you had to do was pay. Slick! Service was fast and personable and thr sandwiches were correct andwell made. Read more
There was nobody else at this subway when I ordered (with the touchscreen drivethru menu) a Toasted spicy Italian, pepper jack... cheese, lettuce, banana peppers, mayo, oil, and vinegar. Made sure everything was correct on the touchscreen. What I got fromthe two young guys working there was a non-toasted and cold spicy Italian, with American cheese instead of pepper jack, no mayo,no oil, and no vinegar. They got the lettuce and banana peppers right, but I guess they thought I needed to branch out of mycomfort zone and try something new, because they also added onions and pickles to my sub..? As I used to work in the fast foodindustry for years, I'm not sure how or why it's so hard to read an order off a screen when the store is completely dead at thetime. I never review anything, but this was just too bad not to. Read more
Came here an hour before closing. Ordered via drive thru kiosk and sat at the window for almost 10 min. There was no staff... present, even though I saw there were customers. Finally 2 young men emerged from the back and hastily served everyone. Sandwichturned out great and I think they added extra meat for the wait, because it was definitely thicker than I usually get it. Sooverall experience was good. Read more
Do yourself a favor and skip this Subway. Go to the next one. Sat at the drive through for 15 minutes with no cars ahead of me.... After my long wait I was told I needed to make the order myself on the screen. This is not ideal for compact cars. Why have adrive through if you can't take the order? Went inside after telling them it was hard for me to reach the order screen to bemugged at. Luckily I watched them make my food or I wouldn't trust it. The guy who rung me out looked like he was about to losean eyeball from rolling his eyes so hard at the customer in front of me (on old man who was hard of hearing). Kindness returnsif you give it out.... No kindness here. Read more
Drive thru Brooke was throwing chips, cookie and my other items to go with salad at window area. She opened it to grab card, no... hello hi or anything. The salad was literally lettuce for $13 that was absolutely terrible service & I won?t be back. Justalways crabby people. No thanks! Didn?t even finish my salad that normally other places were at least good enough to finish. Read more
Building could stand some cleaning/updating, but I've always had good food, standard subway, served by friendly staff. I go... somewhat regularly. Read more
Store is always clean and employees are quick and courteous with my order everytime I visit.