Reviews for Ernesto's in Prosper, TX
Ordered from here for 6 years and really liked it but they screwed up and left food out of my takeout orders twice in a row.... When I called to ask how they wanted to make it right after the second time the manager said I must be incorrect and there?snothing they would do for me. Instead of refunding me $12 or offering to actually give me the food they decided to lose a fairlyregular family of 3. Wild. Read more
If you?re considering just go lol this will be your new go to Mexican restaurant. I got Ernesto?s Platter (to try a little bit... of a lot) and the chimichanga. Wow- I was so impressed, I didn?t really expect it to be as amazing as it was. The salsa was theonly thing I didn?t like as much it was very roasted and the red salsa if I remember correctly was pretty watery and too tomatotasting, the chips were good. The nachos had beans , cheese and beaf of some sort and are to die for. The quesadillas and theflautas were yummy even though they are basic they were still flavorful. The stuffed jalapeños had a fried breading withchicken and cheese which was unique and yummy. The chimichanga cheese sauce was yummy (didn?t taste artificial) and had flavor.The avocado didn?t taste weird or artificial or flavorless. Online the platter says it doesn?t come with sour cream but I wishit did (would of been a nice dip for the flautas and quesadilla. It?s now a new favorite restaurant in rotation. Read more
Came here for the first time. Food and drinks were really good. The server was great! I highly recommend it!
Family friendly local tex-mex restaurant! There?s a kids menu my preschoolers colored on, and the chips and salsa were to my... liking! (Flavorful but not mouth on fire style) Chile relleno and the bacon wrapped jumbo shrimp were awesome! We willdefinitely be back! Read more
Wow, I am just blown away by the customer service at Ernesto?s!!! This was the first time I have been here. I came here with my... daughter, and boy I tell ya. It?s been a week from you know where! We didn?t want to go to somewhere super crowded andfranchised, we wanted to have a nice hot meal and to be able to sit and relax and have a nice margarita to just unwind from thehectic work week. I suggested here, because I?ve seen it so many times before and have been meaning to try it for so long. Weget there and there is a 15-20 min wait?no big deal. It?s a Friday night, it?s to be expected. We are seated and served ourchips and salsa, our drink orders are taken and whoa?they are much larger than anticipated! Then we get free queso because wehad to wait awhile?come to find out they are short staffed?they still did a phenomenal job serving us. They took our food orderand I?m not exaggerating it was literally less than 5 mins and we had our food on the table! I told our waitress Giselle, DUDEare you serious??? I know she had a really bad day because Heather never meets a stranger?tip your waitstaff well because theyare working hard folks!!!! And be kind to them also! Please visit this local establishment and visit often! They are definitelyworth becoming regulars! Read more
Fajitas are so good and definitely plenty of food for leftovers mmm our first time to eat here (take out) was not a let... down!!! Pictures from leftovers on my keto tortillas ???? Read more
Always good food for the price. Customer service is almost always perfect! Highly recommend.
The food was good, but the service...wait staff is awful. Keep trying to rush us while your eating but when your done and want... your check....nobody to be found. Also, this is a Mexican restaurant but they don't have any Rum to make a Matajo. What thehell. Please do not order a fried ice cream for dessert...a small scoop of vanilla ice cream with corn flakes on it. Notcrunchy, not tasty. A waste of money. A waste of time. We deserve our money back. Ate there Saturday 10/22/2022 at 4:45pm.Update on 10/23/2022....BEWARE, after eating here, you will get diarrhea....runs. Read more