Reviews for RaceTrac in Prosper, TX
Great place and wonderful staff that make this place a 5 star gas station.
Started off great service them Covid happened. The people the got working now isn't there to help you. Store closed at dawn, so... you can't buy anything instore. Have something free to redeem in your app? Don't bother, they'll always say " there's nothing Ican do " , even if they are staring at the promo. Other locations will honor the offer but not this location. App customerservice is terrible as well. Read more
This store is the only racetrack that ever closes. Especially in the area and I?m sure it?s making racetracs ratings fall. It?s... funny your hours say 24 hours and your allowing this store to close before 10pm. People get routines and use stations based onthat. Would be a shame to lose all your after hours clientele to circle k. Read more
To be honest I've been coming here for a while and used to experience great service. Now it seems like I am a burden for the day... workers to even come in which makes me feel even worse with the day I had. If your people showed some passion and a little lessdisappointment the rating wouldve been better. I even got asked if i was paying in cash or card which should not be an issue inthe first place unless someone was taking money out of the till under the table. That's really sad people Read more
Sigh, I don?t have time for this. ?Girl behind the counter? she also had another girl finish the transaction because I wanted a... scratch off. It?s your job dummy. Go find a sugar daddy that will have you if you don?t want to work. Read more
Stopped in for a cup of coffee and found some. This is the new way... Wow... So much better. Fresh and full of flavor. It was so... good I came back for seconds. Freshly ground beans seconds before it is brewed into your cup. The 1st photo with the coffee cup,makes the coffee seem as if it is creamed but it is not. After the bubbles settle, it is the smoothest, most full bodied,enjoyable cup of coffee I have ever had. I love pikes place black coffee from starbucks on a rare occasion... But this coffee isworth a stop or 2 a day. And might I add, a lot cheaper than starbucks. Thanks racetrac. P.S. I was served by 2 seperate peoplefor my 2 visits today, and both were kind and helpful. -one happy customer! Read more
Good amount of pumps and convenient entrance. Of course a wide selection of product inside including coffees teas, snacks and... even frozen yogurt. Also comes equipped with the XactAir system for filling up your vehicle's tires. This location has a coolcovered outdoor patio with seating too. Read more
Most of the pumps are broken and the credit card readers force you to pay inside. It takes longer than 15 minutes to get you gas... here driving around to each pump and finally paying inside until one works. At normal gas stations you can fill up your gastank and the gas stops, but here you have to guess an amount like 30$ and pay inside and not fully fill up your car. Read more