Reviews for Subway in Providence, RI
On Sunday I came into this subway location, while entering the woman working was smoking a cigarette in front of the door,... neglecting her online orders. I was ready to order and because she was outside, when someone came in to pick up an order, it wasincomplete so I waited for the woman to finish that order. I wanted to buy a few gift cards and wasn't able to because the onlywoman working said that she wasn't taught how to sell a gift card or even load one. So I proceeded to order 3 footlongsandwiches with a online coupon which she wasn't able to run successfully so I ended up paying full price, Not receiving pointsor the discount I was hoping for. Lastly, I wanted to sit in the dining room, and all the chairs were up. So in order to dine Ihad to take them down myself.I gave a personal review about my encounter on the website and received an automated apology. Notimpressed at all. Read more
So as I arrived the sandwich maker was punching numbers with her gloves on the register. I assume some ppl pay cash right. Then... she proceed to make my sandwich with the same gloves. What?s so FRESH ABOUT IT ???? Read more
Hailey, continue to be a great person. Don?t worry about the mustard ???? your personality and customer service made up for it!... Thank you for your kindness. Read more
Walked in, they said they had no bread left. If I can give it zero I would. Ridiculous and unnecessarily unacceptable to walk... In a subways in America and tell me u can't make a sandwich. Lol that's crazy Read more
Inefficiency... They had one young kid making the sandwiches and working the register, while another employee was in the back... doing nothing. The kid made a good sandwich, I'll give the place that. Read more
I had the worst customer service today while going in for a quick meal. I was at the attorney's law office next door doing some... paper work and made the mistake of going to this subway to eat. upon arriving there were two girls working. One of them came upfront and was still chewing on some food and had crumbs on her face, I politely asked her if she can wash her hands or if shewould like to use hand sanitize and she GOT VERY ANGRY at that simple request. She turned to the other girl that was wearingglasses and who was working and stated that " I should have had you made this" and than angrily walked off while usingprofanity. She was very hostile and intimidated. She kept saying " how the hell are you going to ask me if I wash my hands? Likewhat the F***? The other girl did take over and washed her hands before making my food however I had an issue with the food too.I ordered three subs and asked for them to be toasted, she made it seem like she toasted the sandwiches by putting it in theoven but they came out the same way they went in. I asked for double cheese on my sandwiches and only got 4 pieces on each footlong. after experiencing such hostility from the other worker I was too afraid to speak up, I asked for mayo and she said thatshe didn't file the mayo however I saw that there was a full can of mayo and never got the mayo on my sandwich. While I wasthere trying to get my order made the angry staff member came back and than started talking to the other staff member on howmuch money she made, she stated that she made 10.50 an hour and the other girls said that she makes 11, I finally got my food,the angry staff cashed me out and didn't give me the cup for the drink I just paid for. I had to ask the other staff member forthe cup. I was going to go into the dining room to eat really quick and than the angry staff member told the other customersthat walked in "Hey you see that lady? could you believe she asked me if I washed my hands?" This staff wa Read more
Not a bad Subway, but just in a tough location. The staff here was plenty helpful, even joking around while they made my... sandwich. However, the location is a bit rough: homeless people wander around, the sidewalks have trash on them, etc. That won'tkeep me away from eating here; it's just a consequence of the area. Read more
This place is terrible. The food safety violations I witnessed are not just dirty, they endanger the customers. This... observation was accompanied by some the most lackadaisical, inefficient and un-professional service I've seen in a long time. Iabsolutely! will never be going back to this location and I will inform all my friends & colleagues of my experience. Read more