Reviews for KFC in Provo, UT
It was the best ever love our sunday chicken dinner the girls at the counter are awesome they had an issue with the soda... machines but they were very helpful and very professional and awesome gave us some cups for water it was the greatest. Thankyou again Read more
Decent KFC location. Noah was very friendly! Although the drive up line was long, he was highly composed and accurately took... care of our our orders. Read more
If I could rate this location 0 stars I would. Terrible service, horrible attitudes and THEY ARE NEVER OPEN. Or if they are,... they are apparently out of chicken, all the time. How does this location even stay in business? All the employees I have had thedispleasure of interacting with need some serious training in customer service... they are seriously lacking in basic manners.You are way better driving the distance to Spanish Fork! SO MUCH BETTER. Read more
I waited at the cash register for someone to take my order for 12 minutes. The employee who finally came to the register had... dirty red hair and dirty glasses and seemed unclean. She didn't welcome me, didn't ask what I wanted ...she acted like she couldcare less that I was there. Finally, I asked her if she was there to take my order. She looked at me with a disgustedexpression and said "yes". I gave her my order, the register spit out the receipt and she just looked at it and said "there itis. Take it. " There was no "thank you sir", or "enjoy your meal, sir", no nothing! She was awful. If I was the owner ormanager of this franchise, I would be sure to keep her in the background, well away from any interaction with any customers! Ihave been in the funeral profession for the past 48 years. If I treated our client families like this young lady did, I wouldnot be in business any longer. Terrible! Your organization obviously needs to teach customer service to this young lady. Read more
KFC used to be the best. Over the years it's taken a dive. I keep coming back hoping that they've turned a corner and are... returning to what they once were. KFC might have turned that corner with with their Nashville hot fried chicken. That wasreally good and I will come back to get more. But if it's a limited time thing, I'm going to have to adjust my star rating backdown to two or three. Read more
Drive thru for a quick bite, tried the new chicken sandwich' it was ok, fries were a little bit too salty, customer service was... good. They gave me a bunch of sporks!, i guess i can use those when i go camping???????? Read more
Made my order at the drive up, girl heard me wrong and gave me a more expensive total. I asked at the window about the order and... stated in wanted a breast and wing combo. The then charged me for that order, gave me my card, my drink and receipt. Then theguy looked at me like I was stupid and asked if I was waiting for anything else. I said my good and he hands me a bag of popcornckicken.... Seriously?? Read more
Came through the drive through tonight & had a LOVELY experience from the ladies at the window! As someone who has worked in... customer service for YEARS as well as fast food - they should be fired. From the get go when we were ordering - the lady wasextremely impatient waiting for us to order (understandable there). Then as we are saying our order - she VERY rudely says"WHAT??" Fine. Whatever. Bunch of teens yelling in the background. We pull up to the window and my boyfriend asked for "Fingerlicking good sauce" (NOT knowing the name changed). And the same girl in the SAME tone sticks her head out of the window again -"WHAT??" She then starts speaking in spanish to her colleagues & laughing while her body language was showing she was annoyed.She shut the window and looked at me DEAD in the face & threw her hands up so snotty - and made the nastiest face. The 2 girlsworking the window were absolutely perfect examples of WHAT CUSTOMER SERVICE IS NOT. One had extremely long black hair and theother who was rude wore a red rosary. You need better employees. This is disgusting to be treated this way. Read more