Reviews for Taco Bell in Provo, UT
The employees were super nice and we got our food pretty quick considering it was pretty busy.
Therapy: expensive Taco Bell that gets my order right every time: less than $10 I have a weird and a little annoying... vegetarian order that they never fail to make perfectly. Taco Bell may not be ?good? but it?s consistent and sometimes that?swhat a 20 year old needs Read more
the WORST customer service i have ever experienced? ordered 6 cravings boxes this afternoon on the app for construction workers.... when i got there the parking lot was empty and the drive through was empty. it was raining, so i went into the drive through. itold them my name, and i pulled to the second window.. waited about 2 minutes for my food (which was quick for how large myorder was). he handed me my 6 large drinks and so i asked for a cup holder, and the employee seemed annoyed that i asked forone. then he handed me 2 bags of food. nothing in boxes.. and so i asked kindly, ?aren?t these suppose to come in boxes?? and heresponded with, ?we didn?t feel like putting them in boxes.?? first off, they?re suppose to come in boxes, second that isn?t howyou respond to a customer.. so i asked if everything that was customized was labeled, and he said he didn?t know. so i asked himif he could please put them in boxes because i have to hand them out when i get to the guys. they put them in boxes and i saidthank you, and when they handed me them to me he told me, ?next time, don?t ask us to put them in boxes and also don?t comethrough the drive through.?? i wouldn?t have cared about the boxes had the employee not been snappy with me and plain rude. igot my food, told them thank you, and drove away. when i got home i told to my husband about my experience and he called themback and wanted to talk to the manager and when he told them i was mistreated and it wasn?t okay, the manager responded with,?well i?m sorry she took it that way!? (the way she said it was extremely rude and very snooty). overall, the food was alright,but the service from the 3 employees i interacted with was NOT OKAY. that is not how you treat a customer. will not be returningto this location. Read more
This location is okay, but when the site claims they open at 8AM, they SURE don't want to open at 8AM. Well after 8AM, the doors... all remain locked and I see workers walking around, hanging out in the back. If they want to offer a breakfast menu, then theyshould try opening during breakfast hours instead of waiting until past lunch. I wonder if they get away with trying to stayclosed all day, or only offering drive-thru service and refuse to open the dining room. Read more
Pretty average Taco Bell location. They don?t have front desk attendants and all orders are either done online or though the... mobile app or digital kiosks. Some menu items such as Quesaritos are available at the location, but only if you order throughthe app, which really doesn?t make any sense. They have a bad habit of not calling out names and just leaving your order on theshelf for you to pick it up. I would definitely recommend the drive through over the dine in options. Read more
Food was extra greasy which is saying a lot about the food. I don't expect taco bell to be healthy. I just expect it to be... cooked to a certain standard. Also if you have to tell someone that you are out of Baja blast don't hand them the dregs ofcarbonation and mildly favored water. Just remake them a drink. I only took it because I waited in your line too long as it was.Literally wish I could give this location half a star. There are other taco bells in town that provide better all around servicego there instead. Read more
This taco Bell is usually pretty good. But last week they messed up my order and it was very upsetting. They have mountain dew... Baja blast which is amazing though and this location is usually a lot faster and fresher than the freedom blvd. location.Overall pretty good though. Read more
In the two times I've been to this location I've yet to have a good experience. Customer service is absolutely terrible. We... ordered 3 nacho fries and each side of nacho cheese sauce was about 1/4 filled, which isnt enough for even half of the fries.When we showed them what we received and asked for another side they very rudely said if we wanted more we had to buy extra. Alladvertising for nacho fries clearly shows a full cup of sauce, which they denied and said they're only allowed to put "one pump"in the cup. After then speaking to a manager we received more sauce but she was very rude and said "next time you want extrasauce you'll need to pay for it". Nacho fries are about $2, a side of nacho cheese is $1. I understand that's not much money inthe grand scheme of things, but why would I pay half the price of a nacho fry for another 1/4 filled cup of sauce, when theycould have just provided what was advertised in the first place and not been so rude about it. Honestly just go to a differenttaco bell if you want decent service. Read more