Reviews for Couche-Tard in Québec, QC
(Translated by Google) Says it's open day and night. But, it is never open at night. (Original) Dit que c'est ouvert jour et... nuit. Mais, il n'est jamais ouvert de nuit. Read more
(Translated by Google) Car wash still non-functional today! (Original) Lave auto encore non fonctionnel aujourd?hui!
(Translated by Google) on January 13, 2022, I go to the car wash for a wash bought in 2021 but not yet used. I write the code... number on the terminal which displays invalid (thinking I was mistaken, I start again a second time, but still invalid). I showup inside the convenience store to find out if there is an expiration date and the lady at the counter replies: "it's been along time since you bought"? I replied to him in 2021 (I don't remember the exact date). She answers me: "you did not buy here,the paper does not correspond to the paper that we use here". I'm sure I bought 1141 at night owl, it's the only Couche-Tard Ifrequent. She persists in saying that it was impossible that I bought "here" and goes to see the manager. When she returns tothe counter: "The manager has never seen this form of coupon either, I've been working here for 3 years and I've never seenthat, neither has the manager". Finally she gives me a new car wash code and I compare the papers and explain to her that it'sthe same except that mine was a little faded but still very readable. I return to the car wash with the new code: surprise, thecode does not work, the terminal indicates that the payment does not correspond to the wash code chosen!!!!! Arrived at home Icheck the date of purchase on my credit card statement: either 10-04-2021 or 20-01-2021 and purchased at Couche-Tard 1141! IfI'm telling you my story, it's not for the $11.50 but for the "slightly" poor customer service. I bought a car washanyway straight through the terminal, and that was the last one. (Original) le 13 janvier 2022, je me présente au lave-autopour un lavage acheté en 2021 mais pas encore utilisé. J'inscris le no de code sur le terminal qui affiche non valide(pensant m'être trompée, je recommence une seconde fois, mais encore non valide). Je me présente à l'intérieur dudépanneur pour m'informer si une date d'expiration existait et la dame au comptoir me répond: "ça fait longtemps que vousavez acheté" Read more
(Translated by Google) Always a nice convenience store, always good service and good products. (Original) Toujours un beau... dépanneur, toujours du bon service et de bons produits. Read more
(Translated by Google) On December 18, 2018 I went with my husband to fill up the gasoline and the lady at the counter (Ms.... Marie-Pier) was very rude for no reason. My husband swiped the CAA card, but the payment terminal didn't work, so he asked thelady to pass it. She tried in turn, but the machine still did not work, she did not register the CAA points. Mrs. Marie-Pier,very nervous, threw my husband's CAA card on the counter and raising the tone of her voice said that "the card does not work".It wasn't the card that "didn't work", it was the payment terminal. So he shouldn't be bothered anymore. In short, very badservice. I hope the branch manager will make him change his behavior, otherwise his place is not serving withcustomers! (Original) Le 18 décembre 2018 je suis passée avec mon mari pour mettre l'essence et la dame au comptoir (MmeMarie-Pier) a été très impolie sans avoir aucun raison. Mon mari a passé la carte CAA, mais le terminal de paiement n'a pasfonctionné, alors il a demandé à la dame de la passer. Elle a essayé à son tour, mais la machine n'a toujours pasfonctionné, elle n'enregistrait pas le points CAA . Mme Marie-Pier, très nerveuse, a jeté la carte CAA de mon mari sur lecomptoir et en rehaussant le ton de sa voix a dit que «la carte ne marche pas». Ce n'est pas la carte qui «ne marchait pas»,c'était le terminal pour le paiement. Donc, il ne fallait pas le déranger plus. Bref, très mauvais service. J'espère que leresponsable de la succursale sera lui faire changer son comportement, sinon, sa place n'est pas au service avec les clients! Read more
(Translated by Google) Staff always very welcoming! Congratulations to Jean-François who seems to be a golden boss for his... employees! Me and my boyfriend as a customer love our service every time! We feel appreciated in our neighborhood conveniencestore ???????????? (Original) Personnel toujours très accueillant! Félicitations à Jean-François qui semble être un patronen or pour ses employés! Moi et mon copain en temps que client adorons chaque fois notre service ! On se sent apprécié dansnotre dépanneur de cartiers ???????????? Read more
(Translated by Google) $ 3 car wash but in reality it is $ 8.99. The clerk replied that it is written outside "with purchase of... $ 30 of gasoline". No it is not written. (Original) Lave auto 3$ mais en réalité cest 8,99$. Le commis me répond que c'estécrit à l'extérieur "avec achat de 30$ d'essence". Non ce n'est pas écrit. Read more
(Translated by Google) The staff is very friendly and the customers very often polite but I find that there is a lack of... product, in the food section, for people who have gluten allergies (Original) Le personnel est très amical et les clientstrès souvent poli mais je trouve qu?il manque de produit, dans la section nourriture, pour les gens qui on des allergies augluten Read more