Reviews for Carvel in Queens, NY
Overall a good experience, the quality of the ice cream was great as expected. Erick's a great employee, a very efficient kid.
Im giving it a 5 star because this place has to be one of the best carvels ive been in the costumer service was at its finest... and i got my order really quick. This worker named Erick is top notch he provided my Oreo thick shake in seconds and was sorespectful i had to give a review for . Read more
I ordered a cake week in advance and they make my cake last minute. This plain cake no design no anything . Wow never ordering... from here again. This is disgusting. They threw the picture on top of the cake. Like it was nothing. Thanks for ruining mydaughter's birthday Read more
Loved the ice cream and the service was when better. Leslie was so attentive and patient with me letting me try 3 different ice... creams. 10/10 Read more
The ice cream here is delicious but I feel that they are overcharging. Today the ice cream that I ordered was 6.99, with tax I... expected to pay approximately $7.60. Instead I was charged $8.23. When I questioned the girl that served me she couldn't explainwhy. I was paying cash so there should not have been any surcharge as they normally charge is you pay with card. I asked to seethe manager and was told that he was not there. I asked when he would be there. I was told that he comes and goes. I asked whathis name was and was told that they could not tell me!! I won't be returning to this location any time soon! Read more
I enjoy getting the frozen soft serves in their freezers. Soft serve ice cream melts way too fast but the frozen ones are just... perfect. Read more
The shop itself is not that big. They have 2 table for dine in. The price in my opinion is higher than usual. The guy took my... order was nice. I bought a birthday cake. The taste is good enough. The store was clean. It have huge parking lot that's a pluspoint. Read more
Amazing Ice Cream place in the community. There is a lots of workers in busy days and one worker that helped me out, Erick... Lopez, was really helpful and quick with my order. The ice cream was very delicious even if it was quick. Thank you so much! Read more