Reviews for Chipotle Mexican Grill in Queens, NY
Although I always get a great meal at Chipotle. Last night we went there at about 8:00 p.m. and the place looked like a disaster... as far as cleanliness in the dining room. Must be short-staffed as most places are today otherwise food was still great Read more
Horrible service no management. Ordered online (not a big order) and at least 50 people came in on the line before they took... care of us. 8 people were waiting for their online order and more then half left for not receiving their food. Ordered our foodaround 8:30pm, waited more than an hour and they told us they ran out of ingredients for our order. The workers behind thecounter (ashamed to call them ?workers?) had zero regard to our complaints. When asking for a refund they told us to contactmanagement in which the app wasn?t working so we never received the refund. The order was more than $50 and they robbed us forour money for not receiving our order nor a refund. One of the workers even stated that online orders should be received firstyet we were not even treated to our order. 0 out of 5 stars. I do not recommend this place whatsoever. Read more
This is the worse location. They always out of something. Today on August 21st at 5:25pm the grill was broken and there was no... chicken. There was 2 male employees and a female manager having a good laughing conversation in the back by the grill juststanding doing nothing. While 4 female Cinderellas employees wiping and cleaning up in front. As soon I said to the manager thatyou all having fun doing nothing.. she roll her eyes then they all went to the back then she came back out and started bossingpeople around that was already working and she wasn't doing anything. Read more
Should?ve read the reviews, I ordered online to make it easy. Just go and pick it up, I got there and they just ignored me for a... while, then some one else showed up to pick up they?re food and they gave it to them straight away. I was just standing therelike did that just happened. Thank god some random women showed up from the back of the kitchen and asked me what I was waitingfor. I mean I don?t like shout and call out that I?m picking up my order, always thought that was rude but you have to do thathere. Also the other reviews are right, not as much food as you want. Read more
I?m not one to write reviews but what in the world is this?!! Absolutely terrible service my husband asked for a refund once... after waiting over an hour for his order he placed online when the wait time said 20 minutes?after a HUGE hassle calling andemailing for a refund we never got it. Silly me? decided to give this location one more chance.. placed an order online with await time of about 20 min.. I understand waiting an extra 10 min ..? HOWEVER, I waited 45 MINUTES!! With my baby in my arms and asked for my order multiple times and a refund .. they don?t do refunds in stores, your order is ?being made? for hours ..just terrible! .. isn?t ordering ahead supposed to be convenient for the PAYING customer ? NEVER again . Read more
This is absolutely the worst chipotle in queens the staff doesn?t cater to its costumers. There servings are not reflective of... the prices. We don't get the bang for the buck we are spending. I?ve been to other chipotles that give a decent size of portionsthat actually fills the container up and looks way better than this. Don't recommend getting food from here whatsoever. Read more
If you?re gonna get food from this place, I recommend you go in person to order so they can?t skimp you on servings. Every time... I get delivery, I always receive half a portion even though I?m paying for double of everything. Other Chipotle?s out there arebetter than this one. Read more
I?ve been here a few times and go less and less since service is pity full. I?m in the restaurant but apparently if you... order Online you receive preferential treatment. 10 people in line and over a 20 minute wait to get to the counter and I stillhaven?t ordered. Seriously people it?s supposed to be fast food! Read more