Reviews for Dunkin' in Queens, NY
I am a frequent customer at this specific location. As I am purchasing my order this morning, I asked to get a water cup and the... lady refused to give me water which I have done at other dunkins previously.. ridiculous. Didn?t know water came out of herpaycheck Read more
The staff are very nice but every single time I have ordered from here (5+ times in the past 2 months) the coffee is basically... just milk. I attached the photo of the coffee I made myself at home vs what I picked up from Dunkin today... Read more
New ownership has a nasty attitude. Used to be good but won?t buy from a place that?s rude to customers. Sad cause it was... running well and now it will probably close. Read more
Past reviews may not be so satisfying but I'm so glad this is the closest dunkin from my residence. The staff here is the best,... communicates well, gets the order right most of the time. One thing I'd say is, just taste your drink/order and ask them toadjust if needed. They won't give you any attitude, in fact they're so kind you would want up leave that dunkin a tip. I'mserious! This place is always busy but they seem to keep things moving well. I've seen plenty of customers that come back & moreso often lots of seniors dining in and chilling with their friends. Upon their exit, they always thank their workers, that saysanother about the customer service here. Read more
People who work here are great! Amazing memory with my order all the time! Thanks guys!!
The order was prepared quick . But looks like they rushed too much and put barely any cream cheese in my bagel. Take it slow and... please do a good job in future. Thank you Read more
I ordered a Boston Cream donut along with other things on the app. I arrived and picked up my order. When I was ready to eat... my donut, I saw that it was a chocolate donut. I called. I told the woman 3 times what happened. She repeatedly asked me whattime I wanted to pick up my order. She wasn?t understanding anything I was saying. I again told her that I did not want toplace an order, and that they gave me the wrong donut. She then told me that they didn?t have Boston Cream. I told her Iwanted a refund, and she told me to come back to the store. I returned to the store, and she told me that they couldn?t give mea refund because I ordered online. So, they refused to refund my money and I didn?t even get the donut I paid for. I returnedthe donut to them, and I left. They told me to call the customer service number on the receipt. There isn?t a customer servicenumber on the receipt. I hate this location. Truly aggravating experience. Update: I completed a survey that the receipt hadadvertised on it. I was contacted within a day of that survey being complete. The district manager gave me a $5 coupon. I?msatisfied with that outcome. I really wish I hadn?t had to argue with the people in the shop for a refund. Read more
Best of all the Dunkin Donuts . They make the best coffee. They always fresh donuts