Reviews for Golden Krust Caribbean Restaurant in Queens, NY

Customer service is horrible here! On multiple occasion I have been here due to convenience, not by a choice and its the same... disrespectful and slow service every time and its not even by the staff its the loud mouth "manager" .She lashes out on herpatrons when she's under pressure and under staff which is unacceptable. If you can't handle a management role please step down.She's jovial when she feel like and its mostly with men patrons? they're able to skip the line. Nothing professional about her.There's no reason why I know she's 50 something struggling in the dating scene or struggle with the store light bill .. she nicewhen she's in a good mood other wise she's rude and nasty when things are not running smooth which has nothing to do with herpaying customers. Fix up yourself dnt make the stereotype about Jamaican establishment true. You can make a difference. Today'sby far the worst experience . If there's ever a next pics and videos will be posted. Read more

Staff is very nice and friendly food is delicious ????

Food taste okay but the curry goat is a little under cook. The stuff seems to be in a rush or something just dump the on the... plated didn't care what you ask them to had some extra sauce Read more

Its sad to say that my experience was HORRIBLE!! Yesterday around 12-12:30pm i went to this golden crust to get a small curry... goat which was uncooked and VERY RED! I did not see how uncooked the food was until i made it back to work down the block, ieven asked MULTIPLE PEOPLE THEIR OPINION AND EVERY SINGLE ONE OF THEM SAID THE CURRY GOAT WAS UNCOOKED..I walked back to goldencrust and i respecfully asked if i can get a different meat and just pay the difference because i am pregnant and i cant riskeating uncooked meats. THE SUPERVISOR STARTED ARGUING WITH ME ABOUT HOW THE FOOD WAS COOKED AND I RESPECTFULLY TOLD HER THAT MAYBE HER PREFERENCE BUT I CANT EAT THAT. I ASKED FOR MY MONEY BACK THEN SHE STATED, ?nobody needs your money? AND SHE STARTEDYELLING AT ME, BEING PETTY ASKING FOR MY RECEIPT, INVOLVING OTHER CUSTOMERS INTO THE SITUATION WHICH WAS HIGHLY INAPPROPRIATEAND EXTREMELY UNPROFESSIONAL. I NEVER EXPERIENCED SUCH NASTY CUSTOMER SERVICE EVER IN MY LIFE ESPECIALLY FROM SOMEONE WHO CALLSTHEMSELVES A ?SUPERVISOR. THE OTHER WORKERS AND CASHIER WAS NO PROBLEM BUT I WILL NEVER GO BACK TO THIS GOLDEN CRUST BECAUSE OFTHIS SO CALLED SUPERVISOR AND I WILL DEFINITELY SPREAD THE WORD !!!! Read more

Absolutely delicious! The food is always fresh. This Okra & Saltfish is everything!!

I bought an oxtail dinner 1/5/22 and got food poisoning . My first thoughts was to walk out due to the condition of the... facility. This is my second day out of work recovering from vomiting and diarrhea. Be careful who you eat from Read more

Customer service is extremely poor. I wanted a lunch and wanted something else and was told it was not an option when the... employee could have let me know that it would have cost extra for what I wanted. I asked for it because I was going to pay forit and when I called her out she started to curse me out. Very rude and disrespectful. Read more

Their food is so delicious .. everything is good this specific location only. I've ate from other golden crust and when I feel... for the kind of meals I wait to go here to get it ???????? their pigtail and red beans are so delicious Read more